- Report: #753778
Complaint Review: Hobby Lobby - madison Tennessee
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Author Confirmed
Why?
Hobby Lobby
1789 gallatin pike madison, 37116 Tennessee, United States of America
Phone:
6156123509
Web:
hobbylobby.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Hobby Lobby their word is NO good madison, Tennessee
took 5 pictures in to get framed. i WAS a very frequent customer (fool) before. framing dept told me it would be over 3.5 weeks. i said "wow. why so long?" they told me they were REALLY backed up. i asked if that would be enough time. oh yes, we'll have it done for you. on the date they gave me, i went in to pick up my framed pictures. i was told they weren't done. HADN'T BEEN TOUCHED. i was a little upset. i asked for the original pics back. now, the story was he would have to take them out of the frames. Pretty Inconsistent Lies. i walked out. i wrote a letter to corporate via email stating that as a customer service Expert for over 30 years, if i told someone that their stuff would be done on "x" day, then it should be ready at 9 am when the doors open. one hour later , the store manager called. told me "well, they can be ready anytime on that day." actually, this was ONE HOUR after i left the store. all this transpired. and MIRACULOUSLY, the pictures were NOW done !!!!!!! FIVE of them !! WOW !! i hope they enjoy looking at them for 120 days.
