- Report: #1000724
Complaint Review: Home Gallery Stores - Richmond Virginia
Reported By:
William KS -
San Francisco, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Home Gallery Stores
1650 Willow Lawn Drive #201 Richmond, 23230 Virginia, United States of America
Phone:
804-249-4444
Web:
http://www.homegallerystores.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Home Gallery Stores Lee Krumbein held my money for months and refuse to fill or refund my order Richmond, Virginia
I ordered a fireplace from HomeGalleryStores.com for $2782 and they billed my credit card immediately. I didn't receive any order confirmation email but the website indicated that I should expect 6-8 weeks for delivery. I waited over 3 months and still no delivery, I called the company numerous times to get an expected delivery date, but they never return their calls. I called up their sales line and they refuse to tell me when it will be delivered. I asked for a refund and they are refusing to refund my money. I looked up their president, Lee Krumbein and spoke with him directly, he was extremely rude, dishonest, and disrespectful. I am currently taking action against them via the credit card company. This company is terrible, I hope that no one else makes the same mistake and orders from them.
