1, Report:
#1348127
Posted Date:
Jan 06 2017
Home Gallery Stores Ripoff company, bad business, terrible customer service Richmond Virginia
Our order was canceled with no explanation. I had to call the company to find out why. I was told the furniture was no longer available. The same piece of furniture will now cost us an additional $700 if we buy it from another site as it was on sale the weekend we bought it. Custome...
Entity
Home Gallery Stores
Categories: Furniture & Furnishings
2, Report:
#1082916
Posted Date:
Sep 09 2013
Home Gallery Stores Lee Krumbine Misrepresented items on their website, poor delivery, hard to contact Internet
I was hesitant to purchase from an online store that I knew little about as I am a cautious shopper. I happened to find a brand of furniture that I find to be of quality on their website for a very appealing price. The color looked right and the chairs looked beautiful.
Little did I...
Entity
Home Gallery Stores
Categories: Furniture & Furnishings
3, Report:
#1054753
Posted Date:
May 29 2013
Home Gallery Stores Bad quality; worse warranty; worst service Richmond Virginia
I purchased an oversized Catnapper recliner from Home Gallery less than 2 years ago. The BOLD print boasted of life-time warranty etc. etc. The tiny print gave all the exceptions.
After less than 2 years, the wooden frame is broken. No one in our family is overweight (and, regar...
Entity
Home Gallery Stores
Categories: Furniture Manufactures
4, Report:
#1001663
Posted Date:
Mar 06 2013
Home Gallery Stores Lee Krumbein Poor Business and Shady Company Richmond, Virginia
I have never been so disgusted by a business before. I clicked on the website after a great price came up for an item I had been looking for, the item was over $1500 so when I went to check out, I was prompted to
call and get an even lower price, I should've know something was wro...
Entity
Home Gallery Stores
Categories: Furniture & Furnishings
5, Report:
#999356
Posted Date:
Mar 04 2013
Home Gallery Stores charged my credit card several thousand dollars, made me wait months for a delivery and then refused to discuss when the delivery would be made or provide a refund Richmond, Virginia
Several months ago I ordered furniture from Home Gallery Stores which cost around $3000, within 24 hours of placing my order they billed my credit card. I received no email confirmation, after numerous emails and phone calls they told me that I would receive my furniture withi...
Entity
Home Gallery Stores
Categories: Furniture & Furnishings
6, Report:
#1000724
Posted Date:
Jan 21 2013
Home Gallery Stores Lee Krumbein held my money for months and refuse to fill or refund my order Richmond, Virginia
I ordered a fireplace from HomeGalleryStores.com for $2782 and they billed my credit card immediately. I didn't receive any order confirmation email but the website indicated that I should expect 6-8 weeks for delivery. I waited over 3 months and still no delivery, I cal...
Entity
Home Gallery Stores
Categories: Furniture & Furnishings
7, Report:
#787385
Posted Date:
Oct 11 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/5b7cd6b9-64f3-48c9-8bfb-3083d98ee4ca.png)
Home Gallery Stores Delivered broken furnture then tried to charge me more than 50% of cost for return or $400 to re-deliver the broken furniture Richmond, Virginia
homegallerystores.com sold me a leather sofa and recliner for $1521. It took over TWO MONTHS for the furniture to be delivered and it only arrived after I started calling to find out the status. When it was finally delivered, the sofa had a broken back and the recliner h...
Entity
Home Gallery Stores
Categories: Furniture & Furnishings