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  • Report:  #182864

Complaint Review: Home Loan Experts World Savings - Philadelphia Pennsylvania

Reported By:
- Richmond, Virginia,
Submitted:
Updated:

Home Loan Experts World Savings
Oakland, California Philadelphia, 19001 Pennsylvania, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
HOME LOAN EXPERTS REPRESENTS ITSELF AS A DIVISION OF WORLD SAVINGS AND THEN TOUTS AND TRUMPETS WORLD SAVINGS' FINANCIAL CONDITION, CUSTOMER SERVICE SATISFACTION, ETHICS REPORT. BUT HOME LOAN EXPERTS ONLY SELLS ONE WORLD PRODUCT AND IT IS A TINY PART OF THEIR SALES. THEY BROKER WELLS FARGO, COUNTRYWIDE, WAMU, AND CHASE AND OTHERS. THIS IS A BAIT AND SWITCH. THE FTC AND THE STATE SCC HAS RECEIVED COMPLAINTS. CONSUMERS ARE SOLD ON WORLD, BUT THAT BAIT IS SWITCHED TO FUNDING MORTGAGES WITH OTHERS. THIS IS DECEPTIVE, THIS IS DISHONEST. AND ABOUT THE PRODUCT THEY PUSH, AN ADJUSTABLE, THEY ASSERT ITS BENEFITS, YET KNOW THAT THE BENEFITS ARE NOT USED AND THE PRODUCT ACTUALLY PUTS THE CUSTOMER AT GREATER RISK OF THE ILLS IT INTENDS TO PROTECT. THE FTC AND THE SCCS WILL HAVE A BALL WITH THIS ONE. EVEN ETHICS MAGAZINE HAS RECEIVED COMPLAINTS. WATCH THIS ONE FOR FRAUD AND DECEPTIVE PRACTICES OF THE YEAR AWARD.

IF A BROKER IS HONEST ABOUT HIS PRODUCTS, FINE. BUT WHEN A BROKER PRETENDS TO BE ONE THING AND IS ANOTHER, THIS IS NOT RIGHT.

John p

Richmond, Virginia
U.S.A.


2 Updates & Rebuttals

John

Chicago,
Illinois,
U.S.A.
customer is right......especially in big city markets

#2UPDATE EX-employee responds

Tue, June 05, 2007

I think this may be a little late because i believe HLE is no longer around, but I do know that their service sucked! they took forever to get loans processed and funded....that being said World Savings is an excellent company,,,,,,,,,HLE was just a bad idea at a bad time in the market place.


Steve

Minneapolis,
Minnesota,
U.S.A.
Get your information straight.....

#3UPDATE Employee

Mon, May 22, 2006

I work for Home Loan Experts, and would like to tell you a little bit about us and stuff that happens in the mortgage industry. This person had a bad dealing with a specific Loan Officer, and needs to think twice before trying to smash what very well may be the most consumer friendly, and legitimate mortgage lender in this country. First thing I would like to address is that "Good Faith Estimates" are exactly what the name implies. Estimates!!! Second thing I would like to state is that if you look us up in Fortune 500 you will find that we are the most financially stable and most customer service oriented mortgage lender out there. And the customer service part comes from surveys, not from us. The product that we portfolio is a great mortgage product, if used correctly. Sad part is that I cant stop someone from buying the Mercedes once I save them a ton of money. That is a choice they make on their own. Please do watch this one as he has put it, because my company will never be involved in bait and switch or any kind of fraud whatsoever. Soon we will be a part of Wachovia, and the sky is the limit from there. If any of you would like more info please contact me, I would be happy to show you how my company does business, and why we rate as high as we do across the board.

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