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  • Report:  #477332

Complaint Review: Home Loan Experts - Paramus New Jersey

Reported By:
- Spring, Texas,
Submitted:
Updated:

Home Loan Experts
95 Route 17 South Suite 302 Paramus, 07652 New Jersey, U.S.A.
Phone:
877-253-9797
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
A little over a week ago I was contacted by a rep from Home Loan Experts telling me his company could help me with my online app. for a personal loan

He gave me his speech and I went for it. He faxed me over the paper work to sign and refax with a list of other documents he needed to complete the transaction.

The original loan amount was for $8000 and a private lender out of Canada was willing to take on this high risk loan. By the time I had faxed the paper work the same guy called me back and told me that another couple had backed out of thier loan because they wanted to payoff the first one so there was a $10,000 loan just sitting in an account and that I could use that and my payments would go down and the term of the loan extend by one year. So now I've gone from a 36month $8000 loan to a 48month $10,000 loan.

Once he received the paper work he told me where to Western Union the deposit money. This deposit money was said to be going into a Money Trust insurance policy so that if something where to happen to me during the next 4 years my loan would be taken care of. $910 later that I mananged to round up was sent to Onterio Canada to a private individual that I was promised would not pick up the money until I had received my loan directly into my checking account.

Needless to say, it has been over a week now and not only did Western Union confirm that 24hrs after sending the money that it had indeed been collected I still have not seen my loan or been able to get incontact with the guy from Home Loan Experts.

After contacting the BBB in New Jersey and Canada I filed a complaint not only with the BBB of New Jersey but also with the FTC, IC3, local law enforcements and Cybercrime.

By the way, a little FYI...stay away from a company called Eastwood Financial...same rip off. Both of these companies are within the BBB's website just not affiliated with the BBB. And niether one had had a formal complaint filed against them...now Home Loan Experts does!!

One more piece of food for thought. Home Loan Experts from what I've learned was part of World Savings back a few years ago and when World Savings was bought out by Wachovia Bank or they merged, Home Loan Experts division was dispursed. Now, Wachovia shows records of Home Loan Experts but they date back to 2007. Every other office within the US has been shut down and all contact numbers been disconnected except this office in New Jersey.

J

Spring, Texas

U.S.A.


2 Updates & Rebuttals

[email protected]

Spring,
Texas,
U.S.A.
I knew better

#2

Wed, August 12, 2009

The BBB of New Jersey has closed my case due to not being able to contact or locate Home Loan Experts.  The letter which was mailed to HLE was returned and attempts at contacting them via phone proved to be a dead end.  The BBB has updated thier rating and comments regarding HLE on the BBB's site and reports the complany has closed.  It also states that 4 complaints have been filed within the last year but I suspect they were filed within the last month seeings how they had no filed complaints just two weeks ago.   

This was a $1000  hard lesson learned.


[email protected]

Spring,
Texas,
U.S.A.
BBB of New Jersey confirmed my gut feeling

#3

Wed, August 12, 2009

I just got a response back from the BBB and they tell me the complaint letter they mailed the company was returned.  Now, that can mean the company refused the letter or the company closed therefore voiding that addresses.  No matter the case, I am still $1000 poorer to the wise.  I'm still waiting for responses from the other agencies I contacted. 

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