- Report: #1150571
Complaint Review: Homebridge Financial Services Inc. - Iselin New Jersey
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Author Confirmed
Why?
Homebridge Financial Services Inc.
194 Wood Avenue South, Ninth Floor Iselin, 08830 New Jersey, USA
Phone:
732-738-7100
Web:
www.homebridge.com
Categories:
Business Rating:
(0)
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Homebridge Financial Services, Inc. Real Estate Mortgage Network, Inc. Homebridge Financial Services caused my family to be homeless due to incompetence Iselin, Glendale New Jersey, Arizona
Homebridge Financial Services, in the attempted purchase of a home in Glendale AZ 85303 (COE was to be 5/29/2014), waited until 2 days after close of 30 day escrow period, until my family was without a home due to vacating our rental home in good faith, to deny us on our home loan due to what they say was lack of verification of employment (when we provided them with VOEs, W4s, W2s, Tax Returns, letters of employment), a four and a half year old foreclosure (the loan officer for the company, who was fired for admitting we were wrongly treated, says this was not a valid reason, and that the industry standard is three years for that to be an issue), and insufficient income (the loan officer said we would have been able to get a loan on my income and half my wife's income, and says Homebridge is lying on this issue as well).
They not only left my family without a home for no valid reason, they also caused us undue financial hardship and emotional stress, while we tried to figure out how to put a roof over our heads for over two weeks, and spent our resources and we still don't know why this company did this to us, but the reasons they gave us were outright lies. Everyone who had a hand in this transaction including their own employee at the time, assigned to our case, thinks we were treated unfairly, and I have asked around, and all the professionals I have talked to have never heard of this happening for the reasons stated. I don't think we were treated fairly and I don't know why this is to this day, but I can see that the reasons they have provided are false and I demand that they provide the real reasons.
1 Updates & Rebuttals
Anonymous
Hamden ,Connecticut,
Follow Up
#2UPDATE Employee
Thu, January 22, 2015
Hello,
I would like to help you understand what happened with your loan process. Were you issued a statement of denial from the lender? If you'd like, I can check the loan file to see what the reasons were. You said it had to do with employment. The company performs an independent employment verification 5 days prior to closing. Did your situation change from your original application? There are many factors involved with a mortgage and the lender is required to deliver a complete and salable package to investors. If you provide your full name I will look it up for you and let you know what I find out.
Thanks
