- Report: #1314507
Complaint Review: Homeowners Data - Van Nuys California
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Author Confirmed
Why?
Homeowners Data
17639 Sherman Way Ste A #260 Van Nuys, 91406 California, USA
Phone:
8442676306
Web:
http://www.homeownersdata.com
Categories:
Business Rating:
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Homeowners Data scam lied unresponsive Van Nuys California
Company is not honoring signed agreement to provide services paid for. Company is not responding to calls or emails to remedy situation.
Problems occurred starting in week 1. Agreement was for 3 exclusive, confirmed leads per week, specifically, on Tues, Wed and Thursday. I got one confirmed lead in week one. In the following weeks, I received the following amount of leads: 1,1,1,2,1,1,2,1,1,2,1,0,1. At no point did I receive the agreed upon amount of leads per week (3). Also, I signed up for 10 zip codes for exclusive leads until making my 30 sales. In 14 weeks, I’ve received leads from 4 of those zip codes, each for 3 weeks (hmmmm).
So, this company is only giving leads to me from one zip code per week and not using the other 9 zip codes assigned to my agency. There are 2 other agents and my district manager that signed up for the same programs and aren’t receiving the agreed upon leads but MORE IMPORTANTLY, are receiving leads from the SAME ZIP CODES…even though all are supposed to be exclusive.
As far as the blanket 100% return policy for no sales within 2-3 days, with immediate credit given: I’ve submitted 15 and received credit on just 10. It hasn’t been easy though: the first 2 submitted were credited after one attempt (3 and 4 days); the next 2 took 2 attempts (10 and 14 days); the next 2 took 4 attempts (almost 4 weeks).
At this point, I started emailing and calling for a refund for not getting what I paid for. That was over 6 weeks ago (5/16). Since then, I have received a total of 5 leads, two of which never answered the phone. At this point, I feel that no resolution can be made with Robin Evans, especially since he won’t return my phone calls or emails. Unfortunately, there was no rip off report listed when I researched the company and I bought in. This needs to get out.
Also, I have since found out from other agents that two years ago, “Robin Evans” was known as “Jeremy Leslie Ferguson” scamming agents with the same promises and product. This needs to get out there. Never buy leads from someone that won’t take credit cards. Any legitimate business can accept credit cards in like 5 minutes. The reason he takes checks only is because you cannot dispute them. Also, the signature on the back of the checks is someone named Harry A………
