- Report: #214196
Complaint Review: HomeQ Servicing - Sacramento California
-
Author Confirmed
Why?
HomeQ Servicing
www.homeq.com Sacramento, 95853 California, U.S.A.
Phone:
877-867-7378
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HomeQ Servicing ripoff Sacramento California
We made our house payment in august and sent it to them and they than mailed us a bill saying we didn't pay them and that they might have lost the payment. I sent a copy of my check that I got back from the bank to them and now we got another house payment in the mail saying that we are 3 months behind on our payments and we have the proof that we are up to date.
I really don't want to lose our house and if I have to go to court it is going to cost us extra money that we don't have right now. I just don't know what else I can do. When I called them they told me over the phone that they must have lost the payment but they never got back to let me know anything until today when I got the house payment in the mail stating we owed them 3 months payment.
If you can help me I would really appreciate it.
Starr
Ludington, Michigan
U.S.A.
I really don't want to lose our house and if I have to go to court it is going to cost us extra money that we don't have right now. I just don't know what else I can do. When I called them they told me over the phone that they must have lost the payment but they never got back to let me know anything until today when I got the house payment in the mail stating we owed them 3 months payment.
If you can help me I would really appreciate it.
Starr
Ludington, Michigan
U.S.A.
2 Updates & Rebuttals
D
Sacramento,California,
U.S.A.
Get your facts straight!!!
#2UPDATE Employee
Fri, October 06, 2006
Actually MERGERS AND AQUISITIONS with other companies have nothing to do with bankruptcy protection... they want us because they know we are a good company with excellent ratings and we make a lot of money... so before you start start stating we have "bankruptcy protection" on all these stories you should get your facts straight... D - Sacramento, California U.S.A.
Angel
Minford,Ohio,
U.S.A.
Info...
#3Consumer Comment
Fri, October 06, 2006
Hi, just a liitle info....First, Homeq is under Bankrupcy protection!!! They have recently been bought out by "Barclays", and now you are in the same boat as the reast of us!! The best recommendation I can make is CONTACT an ATTORENY!! It may cost you money upfront, but if and when they are found negligent, they will have to cover your fees! THey are going to come on here and tell you to "call in and settle this matter" but the truth is you will end up playing their phone game where they are nasty and rude ( just read some of the other comments they have posted on here!) And then you will get the forclosure papers delivered to your door, even though you never recieved ANYTHING by mail, but they will tell you you did!! And you'll be smacked with more fees and penalties! TAKE THE BULL BY THE HORNS!!! Pull up their info from the better business bureau, type up a summary of the ENTIRE ordeal, then type up a timeline with documentation to prove your attempts to pay! Just remember! THey LOVE to pull you into these "phone games" but you'll never talk to the same person twice, and you'll continue to slip further behind!! GOOD LUCK!!!
