bj
wont tell,#2UPDATE EX-employee responds
Wed, October 02, 2002
you are right hh hrs dont give a dam and dont say they do waive late charges i am an ex collections adj for hh and i knwo for a fact we NEVER waived late charges or interest. Of course you are just trying to keep your job with hh it isnt stable i will tell u that i was terminated 2 weeks ago without any reason just like 15 others in same dept and town of collections for hh/beneficial you will see the light when you are no longer with hh
Joey
Chicago,#3UPDATE Employee
Sat, June 15, 2002
First of all... HRS has a strictly enforced policy of waiving one late fee, completely unattested for, as a customer courtesy every 12 months. So that is a lie. Secondly... Being misinformed is an unfortunate instance, but the terms of the credit program are plastered all over the stores, weekly flyers and website so don't act suprised. Thirdly... In many cases, HRS receives the WRONG address from the original application, usually because the applicant has no writing skills or penmanship. Lastly... HRS is not concerned about 167 complaints in the past 12 months. When HRS makes a mistake, HRS admits it. When customers screw up, they get upset, they come here and post another misled comment.