- Report: #1405660
Complaint Review: Hughes Net - Nationwide
Reported By:
Michael -
New Concord, Kentucky, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hughes Net
Nationwide, USA
Web:
hughesnet.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hughes Net GEN 5 Lied , Said 20 GiG was plenty for a small family MD. Nationwide
Hughes net told me that 20 G would be plenty for a small family and after two weeks I had nothing but there slow speed and down time. They said they tried to call but they gave me a new phone number so that also was a lie. Bottom line they suck really bad. Every day for two weeks I have written them and cant get a responce. They tell you you have beeen expidited to get your problems corrected and will be called by a Supervisor. Thats a Lie and no one has called. I have contacted them and told them if they auto deduct from my checking acct. I will sue them and no responce. The Tech I first talked to said unplug it at night to save gigs. I have Security and ill be damned if I will shut down at night. They just lie and lie . Take your money and they are done. They are the old Echo Star and they did the same. They are a total Rip off and I would advise anyone not to sign up because they say they want 620.00 to remove it and you have to do that yourself and send it back or get billed for the gear. So make sure you send it with written responce. They are going to screw you one way or the other. I have holes in my roof and plywood and my siding and a Tech sent me a Nasty email saying I wasnt getting nothing from them. Well its not over and I will end up sueing for damages and repairs they will fix one way or the other. So my friends stay away from this company unless you live on Mount Everest and have no choice. 14 Days in a row I have written thm and just now got another Survey from them and she said all my issues could be fixed in the Hughes discussion Group . Bull s**t.
