1, Report:
#1517914
Posted Date:
Aug 19 2022
Hughes net Satellite This company offered a 30-day trial, with trouble shooting, and quality internet speeds. Hughes did not have support for us with trouble shooting, or hnnor the 30 day trial with no fee's if we cancel return equipment. Illinois
We were told inconsistent statements several times in a three-way call regarding this 30-Day trial. Hughes Net did not honor this for us. I filed a complaint to the management, with news channel 3 to help with this issue, and the BBB regarding all the circumstances to Nate 3/15 hook...
Entity
Categories: Satellite Dish Companies
2, Report:
#1514579
Posted Date:
Dec 20 2021
Hughes NET DO NOT GET HUGHES NET AS AN INTERNET PROVIDER. DO NOT USE HUGHES NET IF YOU DO NOT HAVE THEM ALREADY!! THEY LIED! KY
WELL LET'S START FROM THE BEGINNING WHEN I ORDERED THE SERVICE I TOLD THEIR REPRESENTATIVE HOW MANY DEVICES WE HAD IN THE HOUSE. THE USE OF EACH OF THOSE DEVICES AND HOW OFTEN EACH DEVICE WAS USED. THE REP NEVER TOLD ME THAT THE CONNECTION WAS METERED! WHO DOES THAT ANY MORE! NO ONE...
Entity
Categories: Internet provider
3, Report:
#1513838
Posted Date:
Nov 22 2021
![](https://www.ripoffreports.com/report-images/45*34/docs/r1513838-6fmpzy-vkljjzpg11.png)
Hughes Net Hughesnet is wanting to charge me $120 to cancel phone service that is supposed to be no contract. They also put me on a contract when I was supposed to have a seasonal account, and are now wanting to charge me $600 to cancel it. Maryland Germantown
I signed up with Hughes net and was told I would be on a seasonal account, which was for people who live part time in their homes. I am now wanting to cancel and am being told I owe them $600!
I also have phone service with them which clearly says no committment and they are wanting...
Entity
Categories: Internet
5, Report:
#1494028
Posted Date:
Apr 14 2020
Hughes Communication Inc Hughes Net Wholly owned subsidiary of Echostar They have blocked emails from my clients and also blocked church emails by labeling them as spam. Germantown Maryland
Since last the week before Christmas, the email addresses for both my church and my accounting practice have been tampered with by labeling them as spam or simply blocking them- outgoing or incoming- altogether.
Their clear interference has caused one really good customer to talk a...
Entity
Categories: Email Interference with commerce
6, Report:
#1493057
Posted Date:
Mar 19 2020
Hughes Net Cammy67 I Cancelled my service, and they decide the date to cancel when they are cancelling to they can keep my prepaid money. chicago Illinois
Hughes net bills in advance monthly. I decided to cancel my service on March 6th. My cylce is March 3rd to April 3rd. I called to cancel and told them I'm taking down their dish as I have had the new provider install their dish. This was done on the 6th of March. Since the...
Entity
Categories: Internet Service Provider
8, Report:
#1482881
Posted Date:
Aug 02 2019
DIRECT TV SOLD A MOBILE PLAN WITHOUT SUPPORTING INFRASTRUCTURE USA USA
We subscribed for mobile satellite service with direct TV that says they do mobile service but what occurred is fraudulent. We purchased our satellite gear for Direct TV but upon using it for the first time we could not connect with their service. We called various departments w...
Entity
Categories: Satellite Dish Companies
9, Report:
#1475521
Posted Date:
Mar 18 2019
Hughesnet Knocked a hole in my roof. Germantown Maryland
I subscribed to Hughes Net internet service. They sent a third party installer to install the hardware. I asked the installer to put the dish on a pole but he said he had to put it on the roof. While he was up there he knocked a hole in the roof and did not tell me about it. I walke...
Entity
Categories: business complaint, internet
10, Report:
#1468641
Posted Date:
Dec 02 2018
HNS Hughes Net It was suppose to be free, but they charged $71.83 on 11/30/18 on my charge card. They were only to charge $14.00 for a class that you have to take. Internet
They charged me $71.83 on 11/30/18 on my charge card and was only to charge $14.00 for a class that you have to take. This was suppose to be free, besides the $14.00 and where they came up with this $71.83 is beyond me. I can not reach anyone or find them now. HELP!!!
Entity
Categories: Handgun Carry Permits
11, Report:
#1442805
Posted Date:
May 14 2018
Hughes Network Systems HughesNet Was not provided the services I was told I would get. Germantown Maryland
I wish I had done more research on this Company before signing up. There Agents do not speak good English and they are hard to understand. They are a Money-Hungry Company who does not care about there customers as much as American companys do.
I signed up with AT&T Direct TV and...
Entity
Categories: Internet Service Providers
12, Report:
#1440529
Posted Date:
Apr 27 2018
dish network hughes net dish satellite Bundled internet, phone and tv services where ordered but not delivered upon Englewood colorado
I ordered the bundle of internet, phone and tv hoping to leverage the services for my house. We had not moved in and was not informed I needed a tv on site, but offered to bring one during the process but was told it wasn't necessary. After asking about the capability to...
Entity
Categories: Satellite TV
14, Report:
#1428352
Posted Date:
Feb 10 2018
HUGHES NET I got hughes net on november 21st 2017 because we moved and I ordered Dish network whop HIGHLY RECOMMENEDED I GET HUGHES WIFI.It never worked since day one..I called them repeatedly and could not get them to send some one to see why it would not work..I was on the phone one time for 3 hours straight while they had me run up and down the stairs resetting the box and it still would not workToledo Ohio
I got Hughes net sattlelite wifi on november 21st 2017 and had it for a month and a half.It never worked since day one.I was on the phone with them for hours and it still never worked.They had me running up and down staires for 3 hours one time and it would not work..they are horrib...
Entity
Categories: Service Provider
15, Report:
#1427152
Posted Date:
Feb 04 2018
HUGHES NET DOES NOT PROVIDE PROMISED INTERNET SPEEDS. Quemado New Mexico
WHEN HUGHES NET FIRST INSTALLED THEIR INTERNET SATELLITE DISH FOR ME ABOUT TWO YEARS AGO THEIR PROVIDED SPEED WAS AROUND 18 MBPS. SINCE THEN IT HAS DROPPED STEADILY WHERE AS NOW I AM LUCKY TO GET 1.5 MBPS AND USUALLY 1 MBPS OR LESS! I BELIEVE THEY ARE REGULATING THIS SLOW SPEED IN O...
Entity
Categories: Advertising, Internet, Services
16, Report:
#1422138
Posted Date:
Jan 10 2018
Hughes Net Services is slow- 100.00 for 2 days of monthly service Internet
I company came out for an install and asked my son to help put the dish on my house, I complained about the concern of asking my household for help. The company doenst listen and said they would give me moeny off my bill and never did. Also after less then a month of service spe...
Entity
Categories: Internet Service Providers, internet sales, Internet
17, Report:
#1416780
Posted Date:
Dec 13 2017
DISH INTERNET AND TV : SCAM DO NOT GET This is going to be short due to very slow internet speed and pages load very slowly. Sadly I have no other option picking service providers. Dish is the only company that is in our rural area. So my internet speed has never meet what Dish says. I am a long time customer of Dish over 20 years now. My average download speed is less than 1GBPS we are talking dial up speeds if not slower. My upload speed is a big 100 KBPS. I have called and called even reported them to the BBB. When I call and advise them of my problem every time I get well that is best we can do since it is satellite internet. very slow internet speed not as promised or advertised Nationwide
DISH INTERNET AND TV : SCAM DO NOT GET This is going to be short due to very slow internet speed and pages load very slowly. Sadly I have no other option picking service providers. Dish is the only company that is in our rural area. So my internet speed has never meet what Dish says...
Entity
Categories: Cable Companies, Satellite Dish Companies
18, Report:
#1415551
Posted Date:
Dec 07 2017
hughes net Charged for services they did not deliver! Nationwide
I recently moved here and selected hughes net as an internet provider. I started with the basic plan but it was too slow. I stepped up to the plan which should have been more than enough for I only surf the web. I paid an additional $10.00 a month for this. After a month goes by, th...
Entity
Categories: Internet Service Providers
19, Report:
#1411632
Posted Date:
Nov 13 2017
Hughes Net Scammers, unathorized fund removal, called me a liar, got a different story everytime I call Germantown Maryland
I signed up for the Hughes.net service for 2 years. At the end of that 2years, I tried to cancel. I was told over 3 times that I could cancel in May 2017. When I called in May, I was told I could not cancel until August 2017 but they'd be happy to drop my bill down some.
I called in...
Entity
Categories: Internet Service Providers, Internet Services
20, Report:
#1405660
Posted Date:
Oct 11 2017
Hughes Net GEN 5 Lied , Said 20 GiG was plenty for a small family MD. Nationwide
Hughes net told me that 20 G would be plenty for a small family and after two weeks I had nothing but there slow speed and down time. They said they tried to call but they gave me a new phone number so that also was a lie. Bottom line they suck really bad. Every day for two weeks I ...
Entity
Categories: Satellite Companies
21, Report:
#1404585
Posted Date:
Oct 06 2017
Hughes Net Hughes Net Gen 5 Lied to, decieved, over charged, inept customer service Nationwide
Hughes Net just came out with their Gen5. The commercials promise 25 mps up and 3 down, which is much more than our local phone company can provide. We called to inquire about this program. In 2015, we had called them to ask about the Gen4, but they could...
Entity
Categories: Internet Service Providers
22, Report:
#1389740
Posted Date:
Aug 01 2017
Hughes net Committed Fraud Nationwide
After asking for an RMA for several months. Hughesnet committed fraud by signing my name to a new 24 month contract after installing new equipment that I said I did not want. The customer rep even said it didn't look like any previous signatures. Had to return they're equipment a...
Entity
Categories: Satellite Companies
23, Report:
#1384579
Posted Date:
Jul 11 2017
Hughes Net Customer Service & Billing is Incorrgiable Called in to cancel service as we were moving out of state Opelousas Nationwide
The internet service provided by Hughes Net was substandard to say the least , slow and spotty, I called to terminate service and billing since my family was moving out of state . Recnetly sent an email stating an ungodly amount owed to them over $ 900 dollars , hated the service to...
Entity
Categories: Internet Service Providers
24, Report:
#1363637
Posted Date:
May 17 2017
Hughes Net Hughes Network Systems Scam, rip off, lies Gaithersburg Maryland
I was told by the sales rep that I had ten days from installation to cancel and receive a full refund. I explained that I worked from home and also go to school from home and have 4 people in my home including children. I needed to have the internet capable of handling inter...
Entity
Categories: Internet Service Providers
25, Report:
#1365532
Posted Date:
Apr 13 2017
Hughes Net Lairs and Cheats! Louisanna
Signed up for internet service with Hughes net 25 Jan 17. Gave me 10 gig use for normal hours and 50 gig for off hours, ( which is 2 am to 8 am).
After two weeks went through the 10 gig and was over. Called Hughes net on 22 Feb 2017 to cancel service. Lady on the receiving e...
Entity
Categories: Internet