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  • Report:  #1496391

Complaint Review: Hyundai USA -

Reported By:
Wong - New York, New York, United States
Submitted:
Updated:

Hyundai USA
United States
Phone:
(800) 633-5151
Web:
www.hyundaiusa.com
Categories:
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On the last week of May, I discovered about the $79 Lease Deal on Car and Driver (www.caranddriver.com) saying that deal has been extended one more month to June 1.  I immediately went to the hyundaiusa.com website and read the details, however when I search for the inventory on their website, it shows ZERO unit within a 250 miles radius from my zip code 11222, I couldn't search for a wider radius because that's the limitation of the website.  I gave up the idea thinking that I'm too close to the June 1 deadline (and it was an EXTENSION of the special deal) and it's reasonable that they may have sold out.

However, I discovered today (6/15/20) that the deal was still on (extended to June 30), so I went to the hyundaiusa.com website to check on the inventory.  It still says ZERO unit within 250 miles radius.  Just to make sure the website is not reporting in error, I called Hyundai Customer Service number at (800) 633-5151 and it was confirmed that the car has ZERO inventory.

This is a blatant display of FALSE ADVERTISING by a national (actually an International) company!!!

Here’s the cut-n-paste from their website:

https://www.hyundaiusa.com/us/en/offers/detail?model=Ioniq%20Electric&year=2019&offerType=LeaseOffer

$79/mo

With $999 due at lease signing

Lease

Special Lease

Effective June 2, 2020 - June 30, 2020

Lease a 2019 Ioniq Electric Automatic Transmission FWD(M0502FEZ) for $79 per month for 36 months with $999 due at lease signing. Excludes registration, tax, title and license. Closed end lease for 2019 Ioniq Electric Automatic Transmission FWD(M0502FEZ) available from 6/2/2020 and 6/30/2020, to well-qualified lessees approved by Hyundai Motor Finance. Not all lessees will qualify. Higher lease rates apply for lessees with lower credit ratings. Offer shown based on $999 due at lease signing (includes $79 first payment and $920 capitalized cost reduction).

No security deposit required. MSRP $31,245 (includes destination, excludes tax, license, title, registration, documentation fees, options, insurance and the like). Actual net capitalized cost $16,075. Net capitalized cost includes $650 acquisition fee. Dealer contribution may vary and could affect actual lease payment. Total monthly payments $2,844. Option to purchase at lease end $13,748. Lessee is responsible for third-party fees. Third-party fees vary by state or locality. Lessee is also responsible for insurance, maintenance, repairs, $.20 per mile over 10,000 miles/year, excess wear, and a $400 disposition fee. Disposition fee of $400 applies in all states except in CO, IN, IA, KS, ME, OK, SC, WI, WV, and WY, where disposition fee is subject to state law limitations. CO, IA, KS, ME, OK, WV, and WY: The amount of 2 times the base monthly lease payment or $400, whichever is less. IN and SC: The amount of 3 times the base monthly lease payment or $400, whichever is less. WI: The amount of the base monthly lease payment or $400, whichever is less.

Must take new retail delivery on vehicle from dealer stock by 6/30/2020. Special Retail Balloon offer also available in the states of AL, AR, LA, MS, NM, OK, TN, TX. See your local Hyundai dealer for details.

Special Retail Balloon offer also available in the states of AL, AR, LA, MS, NM, OK, TN, TX. See your local Hyundai dealer for details.



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