- Report: #874311
Complaint Review: i Buypower - Internet
Reported By:
Anthony -
Kelowna, British Columbia, Canada
Submitted:
Updated:
-
Author Not Confirmed
Why?
i Buypower
Internet, United States of America
Phone:
Web:
iBuypower.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
i Buypower Terrible customer service Internet
I bought my second computer from Newegg a few months ago. The computer was an iBuypower computer.
The computer arrived without the product key sticker for Windows 7 attached.
I first contacted Ibuypower, who told me to send pictures of all sides of the computer. I did this. I had no response whatsoever from them. I then contacted Newegg again, and sent them all the information, pictures etc. When I did not hear from them after a month, I called Newegg again. They said that they could not find my complaint. I resent everything, and they came back twoo weeks later to tell me that I should contact iBuypower, even though they knew full well that I had done so to no avail.
I called Ibuypower again, and they told me that they could do nothing as they did not have a record of the product key for the Windows & installed on the computer, and that I would have to uninstall it and buy a new Windows 7 program and install it at my own expense.
I will never buy anything from either of these companies again.
The computer arrived without the product key sticker for Windows 7 attached.
I first contacted Ibuypower, who told me to send pictures of all sides of the computer. I did this. I had no response whatsoever from them. I then contacted Newegg again, and sent them all the information, pictures etc. When I did not hear from them after a month, I called Newegg again. They said that they could not find my complaint. I resent everything, and they came back twoo weeks later to tell me that I should contact iBuypower, even though they knew full well that I had done so to no avail.
I called Ibuypower again, and they told me that they could do nothing as they did not have a record of the product key for the Windows & installed on the computer, and that I would have to uninstall it and buy a new Windows 7 program and install it at my own expense.
I will never buy anything from either of these companies again.
1 Updates & Rebuttals
Dinkledorfer
west jordan,Utah,
United States of America
a solution
#2Consumer Comment
Sat, January 19, 2013
You can find your product key by using a program called Jellybean Key finder. It is free and you can download it of the web. It will find your key for you!
