- Report: #1014872
Complaint Review: ICON FITNESS - Logan Utah
Reported By:
Kekman -
Dallas, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ICON FITNESS
Logan, Utah, United States of America
Phone:
1-888-533-1333
Web:
www.iconfitness.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ICON FITNESS IFIT, PROFORM DEFECTIVE PRODUCT LEMON LE TOUR BIKE NON RESPONSIVE NO REPLACEMENT Logan, Utah
I bought the 2011 Le Tour Trainer and while it is a neat concept, the bike has been nothing but problems. In the 2 years I have owned it, the console has been replaced twice (burned out and bad board), crank and flywheel replaced (sheered bolts), incline motor failure and now motherboard failure. Literally everything on it has failed except the seat!
The extended warranty which I purchased, doesn't help as you dont have use of the bike (in two years mine has worked properly for ~ 3 months)and they cant fix whats already a cheap quality product. You will also be on hold FOREVER trying to get customer support...why, bc everyone is having the same failures and issues.
I have requested a refund or replacement from ICON. No response.
The extended warranty which I purchased, doesn't help as you dont have use of the bike (in two years mine has worked properly for ~ 3 months)and they cant fix whats already a cheap quality product. You will also be on hold FOREVER trying to get customer support...why, bc everyone is having the same failures and issues.
I have requested a refund or replacement from ICON. No response.
