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  • Report:  #693514

Complaint Review: Ideal Towing - Stafford Texas

Reported By:
Jovaun - Houston, Texas, United States of America
Submitted:
Updated:

Ideal Towing
435 B-1 FM1092 #363 Stafford, 77477 Texas, United States of America
Phone:
281-787-1401
Web:
http://idealtowing.net/contactus.aspx
Categories:
Tell us has your experience with this business or person been good? What's this?
This is a report of rip-off against Ideal Towing company. Ideal towing is the company many of the low income apartment complex use for towing on the North Side of Houston Texas.

On Febuary 10,2011 I woke up at 6am prepared myself to go out to the store to pick-up medicine for my sick little girl running a fever. I walked outside my vehicle was gone. Immediately I know that the towing company rides around and tow vehicles sometimes for no reason or the wrong vehicles. I contact the towing company at about 6:30, they tell me that my vehicle was towed due to registration expiration. They also said that the tow driver posted a red warning giving me a 10 day notice on January 25,2011. When the towing company tag each vehicle there is suppose to be a photo copy of the warning after the vehicle has been tagged. A copy given to the Apartment Manager and a copy taken back to their Towing Main Headquarters.

I contacted my apartment complex and they did not have any evidence, so I contacted Ideal Headquarters POC Christina. I was told that the apartment manager would have to request this proof of the tagged vehicle, I can not see the proof of my own vehicle.

And while in the meantime they are trying to sort this out between the apartment complex and the towing company I am expected to pay $200 dollars that I cannot afford. This Has to stop, I am not the first and not gonna be the last person that this company and its drivers has taking advantage of. If I sue and win and get my money refunded, will I accure interest on my money for them being able to hold on to my cash.


6 Updates & Rebuttals

Steve

Bradenton,
Florida,
USA
Well, Mr Rik, I have to agree with Robert on this one.

#2Consumer Comment

Fri, March 25, 2011

The OP only has her self to blame. No rip off here.

First, she was going to drive her car illegally, so the tow company did her a favor!

Second, MOST apartment leases have a clause in them that prohibits unregistered vehicles.
Also, disabled and/or dismantled cars are usually prohibited and many even prohibit you from doing any work whatsoever on your car on the premises.

My suggestion? Don't like the apartment rules?
Buy a house!
Or, at least keep your car properly registered, and parked legally.

And, in many states tow companies do "cruise" certain parking lots looking for violators as per written agreements with property owners and managers. Common practice.

I worked for a tow company here in Bradenton and we cruised the parking lot of several businesses looking for parking violators. As long as posting requirements are met either by sign, or tenant lease, etc, it's perfectly legal.


mr. rik

miami,
Florida,
United States of America
Predatory Towing

#3Consumer Suggestion

Fri, March 25, 2011

A few years back I needed some office equipment delivered to my complex.  The hindi owner was very stingy and didnt want to give me a discount on my purchase.  I arranged for delivery but "forgot" to tell him about my apartments predatory towing policy.  When he got done unloading my stuff out of his personal rav4, I offered him some tea as it was a hot day and thought it was the least I could do.

He choked pretty bad when he saw the tow truck taking his baby away!  I told him I hope they give you a discount!

And yes tow truck drivers shouldnt be enforcing the law.  Especially a stupid law.  I cant wait for the stories to break of tow truck drivers peeling off registration stickers Roscoe Dukes of Hazard style. What do you think Steve? 


Robert

Buffalo,
New York,
USA
Beatnikjd fool.

#4Consumer Comment

Fri, March 25, 2011

You should learn about the laws before you spew nonsense.

Here in Buffalo, there is a city ordinance that forbids parking of unregistered vehicles on public streets or on private property in PUBLIC VIEW-landlords can be FINED if a tenant has an unregistered vehicle parked out in the open in an apartment parking lot.

I own many rental units and I don't hesitate to have an unregistered vehicle towed at the owner's expense-I'm not getting fined because some tenant ( or tenant's guest) doesn't keep his/her registeration up to date.

This towing policy is clearly explained in my written leases.

Also, you should know that a tow company cannot simply "cruise" an apartment complex looking for vehicles to tow.  The tow company HAS A CONTRACT with the apartment owner/owner's agent which gives them the authority to come on to private property and tow vehicles.

For my properties, the tow company MUST BE CALLED by me or my wife.


Beatnikjd

wynnewood,
Pennsylvania,
U.S.A.
towtards

#5General Comment

Fri, March 25, 2011

Hey towtard it is the job of the POLICE  ti enforce registrations not predatory towing companies. It sounds likme this towing is a typical predatory towing operation! The state needs to reign in these predators! Most predatory companies are operated by biker scum and meth heads!  Put them out of business as soon as possible! bikers are PUNKS  and SCUM!!


patti

United States of America
Registration?

#6Consumer Comment

Thu, February 10, 2011

Was your registration expired?  If so, you have no defense to having your car towed.  Lack of notice or not.


rivirobo

Houston,
Texas,
United States of America
I agree

#7Consumer Comment

Thu, February 10, 2011

You poor thing!  It is common almost everywhere in big cities for this.  Houston is thee worst!  In Houston, if your car stalls on a freeway, the city has authorized the tow companies to remove your car, and you pay whatever they want to charge!  Apartments and shopping centers are risking places to park in Houston, too.  If you don't have an apartment sticker on your windsheild (or they don't see it or you just bought the car, etc.) it is gone!  Happened to me, too.  Just bought it that night and took it home, parked right in front of my apartment by the pool.  Next morning, I heard a tow truck outside and watched my vehicle being pulled.  I ran outside in my boxer shorts, jumped into my other car and headed them off at the gate...I explained that I just bought it late last night and didn't have time to get a sticker.  I showed him my ID and only then did he acknowledge that he had to drop it.  But he asked for some cash...I told him I would give him a check...he said forget it and put it back.  I would have had to pay $200 at a tow yard if I didn't catch him before he left the property.

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