- Report: #5700
Complaint Review: Igia - Great Neck New York
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Igia
77 Middle Neck Rd Great Neck, 11021 New York, U.S.A.
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Igia Epil-Stop & Spray ripoff horror misleading advertising consumer alert
Id like to bring to your attention a problem I encountered recently with the overall experience with Igias product Epil-Stop & Spray, Citrus. I purchased the product Epil-Stop & Spray locally on Saturday July6, 2001. I read and followed the enclosed directions.
The next day I used their product as directed and received chemical burns to my face from the Roll-on. The area that was not burned required more than one treatment to eradicate any hair what so ever. This includes the legs, which took both bottles to remove only 90% of the hair. Within 3 hours of application to the legs I once again had stubble. The smell was horrible! I have had better results with Nair.
I do not appreciate the misleading information given in your infomercials or on your packaging. I have significant hair growth on my face and had hoped that your product was the answer, I am very wrong!
Be assured that I will inform every single person I know of my experience and will be contacting as many agencies as possible to ensure that no one else must suffer this. I would also like you to know that this experience will cause many problems for me at my job, as I am a Front Desk Clerk at a Hotel on Palm Beach in Florida.
My face, which has been burned by you product, is the first thing my guests see. The ONLY good thing that can be said about your product is that the roll-on and spry application method is slightly better than smearing on a lotion. Needless to say, I was quite upset as a result of this.
>Click here to read other Rip-off Reports on IGIA Products
The next day I used their product as directed and received chemical burns to my face from the Roll-on. The area that was not burned required more than one treatment to eradicate any hair what so ever. This includes the legs, which took both bottles to remove only 90% of the hair. Within 3 hours of application to the legs I once again had stubble. The smell was horrible! I have had better results with Nair.
I do not appreciate the misleading information given in your infomercials or on your packaging. I have significant hair growth on my face and had hoped that your product was the answer, I am very wrong!
Be assured that I will inform every single person I know of my experience and will be contacting as many agencies as possible to ensure that no one else must suffer this. I would also like you to know that this experience will cause many problems for me at my job, as I am a Front Desk Clerk at a Hotel on Palm Beach in Florida.
My face, which has been burned by you product, is the first thing my guests see. The ONLY good thing that can be said about your product is that the roll-on and spry application method is slightly better than smearing on a lotion. Needless to say, I was quite upset as a result of this.
>Click here to read other Rip-off Reports on IGIA Products
2 Updates & Rebuttals
Judy
Ocean Springs,Mississippi,
Did you do a test patch?
#2Consumer Comment
Mon, March 04, 2002
I have used this product with limited success. However, it does say to test a small patch of skin, and wait 24 hours before using the product on a large area, as some people's skin is more sensitive than others. This warning is on any chemical you use on your person, hair dye, hair removers, perms, exfolliating lotion etc. If your skin is very sensitive like this, I would suggest using the test patch and wait at least 24 hours before you spread it all over your face. Sincerely,
Donald
Bakersfield,California,
Why me.
#3Consumer Comment
Sun, March 03, 2002
I bought the epil stop. It is suppose tooo remove your unwanted hair, but what they didn't tell you is if you have any scars. it eats away your skin. The s**t, gets in it, and starts eating it away. It's a good thing I stopped using it, or I would be suwing that company, that makes it
