The company advertises "Instant delivery", "24/7" service. After I boight from them, I tried to contact them, but the websire was offline for 24 hours. Then, when it came back up, a customer service agent told me they didn't have the product on hand. I asked for a refund, but could never get "Mary" to respond to my inquiries. So I filed a dispute on paypay, and within 5 minutes, was told that my "gold was ready, please drop the dispute." I refused, and there we stand. Do not buy from these people!