Adam
cary,#2REBUTTAL Owner of company
Mon, June 17, 2013
We are very sorry for any hassle with our company.We service 1000's of new customers and we really try to do our best in helping the customer with any issues they may have.While we satisfy 99% of our customers there a few that we may drop the ball on for this we are sincerly sorry. Keep in mind we offer a refund if you are not satisfied with our product or service or if you misdiagnosed your vehicle and simply want to return the product.For the filer of this complaint or for anyone else if you have any issues with our company I am here to help and make things right. You can reach us anytime at 888-875-2958