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  • Report:  #415395

Complaint Review: Imperial Majesty Cruise Line And Vacations - Ft. Lauderdale Florida

Reported By:
- tulsa, Oklahoma,
Submitted:
Updated:

Imperial Majesty Cruise Line And Vacations
2419 E. Commercial Boulevard Suite 100 Ft. Lauderdale, 33308 Florida, U.S.A.
Web:
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Categories:
Tell us has your experience with this business or person been good? What's this?
I recently recieved a notification in the mail stating that, due to my "good financial history", I was being rewarded a special vacation package for free. I was so stoked. But the thing was, i didn't have good financial history; i just came into an inheritance and deposited a very large sum into my bank account.

This vacation sounded too good to be true (and it is!!). It was going to FL then a cruise and the bahamas and then seperate bonus vacations for Mexico and Las Vegas. Free rental car, shopping vouchers, you know, the whole kit-n-kaboodle. They explained everything they thought i should know to buy their "free" vacation. I wanted to surprise my fiance with a wonderful honeymoon for free.

Unfortunately, it's not free. My total came to $798.00. I agreed and thought I was getting an amazing offer regardless to them selling it for "free". My fiance found out shortly after and was irrate. I'm a sucker. I'm gullible. He knows this and knows about scams.

I thought he was just over reacting so i took it upon myself to do a little research on this company. That's probably why you are reading this, you are unsure or curious. Well, don't be. It is a scam.

I found out you had to have a cradit card for the "free" rental car. And everything on the internet about this "Luxury MAjestic Cruise Line" is negative and fraudulent.

When i called to get a refund, the first thing i said when i got on the phone with the supervisor was this, "I want to cancel my vacation. I don't want to hear why or why not a refund is possible i just want to know if i can get my money back."

This conversation lasted twenty minutes! He said I had to tell him why I doubted their services. I told him exactly why, all the negative reviews on internet. He asked if i went to their site for a fair hearing(which i hadn't). I also told him that they completly left out the part where I had to have a credit card to acquire the rental car. He apologized for that and continued on about why i needed credit card, to ensure we brought the car back and in case something happened to it. I told him that if i caught that one vital peice of information they left out, what else are they leaving out when they talk to me or on their site?

He again tried to sell me a better vacation package. He kept me on the phone for twenty minutes trying to keep my business when i made it clear from the beginning of the conversation I did not want their business.

Eventually he put me on hold and came back to say, "ok, $798.00 will be credited to my account."

This company may not be stealing your money straight from your bank account, but they are lying to people and making them spend money they're told they won't have to. This company is decietful and wrong.

Stay away from these people. Do not call them. They will suck you in and tell you what you want to hear so they can make their quota.

Melissaleeann

tulsa, Oklahoma

U.S.A.


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