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  • Report:  #315161

Complaint Review: Imperial Majesty Cruise - Ft. Lauderdale Florida

Reported By:
- Vancouver, British Columbia,
Submitted:
Updated:

Imperial Majesty Cruise
2419 East Commercial Blvd, Suite 100 Ft. Lauderdale, Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Normally I hang up on these kinds of calls. But recently I had a lot in mind and I lost track of what I was doing. I just listened on to what they had to say and eventually got hooked onto their call. I agreed to everything and gave my credit card number. When I asked all the friends around me, they told me that it was going to be a scam and told me to call my credit card company. So I did and declared that I had lost my card; however, by that time, the amount was already transferred. Currently I am still trying to call Ramada back and hopefully try to get a refund before 30 days.

Kr3wboi

Vancouver, British Columbia

Canada


6 Updates & Rebuttals

G0os3

Ottawa,
Ontario,
Canada
Forget trying to call and cancel..file complaints

#2Consumer Suggestion

Sun, April 27, 2008

dont count on Ramada Resort refund your money through the phone system, they will give you the run around and insult you endlessly. I also got suckered into the scam, but i got my money back, complete refund. I filed complaints through The Florida Department of Agriculture and Consumer Services, http://www.800helpfla.com/complnt.html. Took around 4 weeks, but i got my full refund.


G0os3

Ottawa,
Ontario,
Canada
Also happened to me, but i got my full refund.

#3Consumer Suggestion

Thu, April 03, 2008

Something similar happened to me with Ramada Resort, but i got my money back. These are the things i did, hope it will help you too; 1. Called up credit card company, tell them the WHOLE story (be honest) and put a temporary block on the card. 2. Called up Ramada Resort/Imperial Cruise and asked to talk to the sale rep. Told them i wanted to cancel the vacation package (your within 3 days..dont even need to give reason). Dont expect them to give a refund and dont put up with verbal abuse. 3. Filed complaints to The Florida Department of Agriculture and Consumer Services. http://www.800helpfla.com/complnt.html 4. waited for the vacation package to arrive via mail. Look at pg 9, under refund regulation. Typed up a letter saying you want a full refund. Mailed by registered mail and keep the tracking no. Within two weeks, the rep. from Ramada Resort called me and supplied me with a refund confirmation no. and apologized for the inconvenient. My account was credited the full amount...almost 3 days ago. hahah....got scammed but got a refund.


G0os3

Ottawa,
Ontario,
Canada
Also happened to me, but i got my full refund.

#4Consumer Suggestion

Thu, April 03, 2008

Something similar happened to me with Ramada Resort, but i got my money back. These are the things i did, hope it will help you too; 1. Called up credit card company, tell them the WHOLE story (be honest) and put a temporary block on the card. 2. Called up Ramada Resort/Imperial Cruise and asked to talk to the sale rep. Told them i wanted to cancel the vacation package (your within 3 days..dont even need to give reason). Dont expect them to give a refund and dont put up with verbal abuse. 3. Filed complaints to The Florida Department of Agriculture and Consumer Services. http://www.800helpfla.com/complnt.html 4. waited for the vacation package to arrive via mail. Look at pg 9, under refund regulation. Typed up a letter saying you want a full refund. Mailed by registered mail and keep the tracking no. Within two weeks, the rep. from Ramada Resort called me and supplied me with a refund confirmation no. and apologized for the inconvenient. My account was credited the full amount...almost 3 days ago. hahah....got scammed but got a refund.


G0os3

Ottawa,
Ontario,
Canada
Also happened to me, but i got my full refund.

#5Consumer Suggestion

Thu, April 03, 2008

Something similar happened to me with Ramada Resort, but i got my money back. These are the things i did, hope it will help you too; 1. Called up credit card company, tell them the WHOLE story (be honest) and put a temporary block on the card. 2. Called up Ramada Resort/Imperial Cruise and asked to talk to the sale rep. Told them i wanted to cancel the vacation package (your within 3 days..dont even need to give reason). Dont expect them to give a refund and dont put up with verbal abuse. 3. Filed complaints to The Florida Department of Agriculture and Consumer Services. http://www.800helpfla.com/complnt.html 4. waited for the vacation package to arrive via mail. Look at pg 9, under refund regulation. Typed up a letter saying you want a full refund. Mailed by registered mail and keep the tracking no. Within two weeks, the rep. from Ramada Resort called me and supplied me with a refund confirmation no. and apologized for the inconvenient. My account was credited the full amount...almost 3 days ago. hahah....got scammed but got a refund.


G0os3

Ottawa,
Ontario,
Canada
Also happened to me, but i got my full refund.

#6Consumer Suggestion

Thu, April 03, 2008

Something similar happened to me with Ramada Resort, but i got my money back. These are the things i did, hope it will help you too; 1. Called up credit card company, tell them the WHOLE story (be honest) and put a temporary block on the card. 2. Called up Ramada Resort/Imperial Cruise and asked to talk to the sale rep. Told them i wanted to cancel the vacation package (your within 3 days..dont even need to give reason). Dont expect them to give a refund and dont put up with verbal abuse. 3. Filed complaints to The Florida Department of Agriculture and Consumer Services. http://www.800helpfla.com/complnt.html 4. waited for the vacation package to arrive via mail. Look at pg 9, under refund regulation. Typed up a letter saying you want a full refund. Mailed by registered mail and keep the tracking no. Within two weeks, the rep. from Ramada Resort called me and supplied me with a refund confirmation no. and apologized for the inconvenient. My account was credited the full amount...almost 3 days ago. hahah....got scammed but got a refund.


Fairgame

Toronto,
Ontario,
Canada
Some of these 'complaints' are ridiculous.

#7UPDATE Employee

Fri, March 21, 2008

"...told me to call my credit card company. So I did and declared that I had lost my card; however" So an individual who purchased a legitimate product - a vacation - files a fraudulent report with a credit card company because they can't understand the terms and conditions that they agreed to when they volunteered their payment information?

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