- Report: #840959
Complaint Review: Imperial Merchant Services - New York New York
Reported By:
anonymous -
sparta, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Imperial Merchant Services
132 west 36th street New York, 10018 New York, United States of America
Phone:
6467476706
Web:
Categories:
Business Rating:
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Imperial Merchant Services Fails to deliver what they promise New York, New York
I briefly worked for Imperial Merchant Services as an outside sales rep so I experienced first hand how they operate. In fact I even sold their services to my friend who now will probably have to take the company to court. They still have not refunded his money for a service ie. epay that he NEVER wanted. In addition, Pivotal will not release him from a contract although they were unable to solve the issues that they created when he joined up. By the IMS is just an outside sales organization for Pivotal.....once they sign you up, forget about contacting them with any issues. They make you believe that you're saving money but at the end of the day, you're really aren't.
1 Updates & Rebuttals
anonymous
sparta,New Jersey,
United States of America
Pivotal charged my friend $650 to cancel the contract
#2Author of original report
Tue, February 21, 2012
That's right folks....despite the fact that Pivotal/ Imperial Merchant Services were unable to provide the merchant with the services they promised, Pivotal would not allow him to cancel the contract unless he paid them $650 so before you join up with Pivotal....be aware that there is a very high cost to cancel their contract and IMS will not disclose that. In fact, they do not show you the complete contract just the first three pages. It's called hiding the truth. I just informed my friend that he did NOT agree to the term of the contract because he never saw nor initialed the other pages of the contract.
