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  • Report:  #194203

Complaint Review: Impression Inkjet - Ebay Seller Impressionsales - NORTHRIDGE California

Reported By:
- Olympia, Washington,
Submitted:
Updated:

Impression Inkjet - Ebay Seller Impressionsales
19505 BUSINESS CENTER DRIVE NORTHRIDGE, 91324 California, U.S.A.
Phone:
800-606-0250
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I recently bought four remanufactured Lexmark replacement ink cartridges from Impression Inkjet (Ebay Seller: Impressionsales). Impression Inkjet advertises its ink cartridges are 100% guaranteed with a one year warrantee. Two of the ink cartridges I received did not print properly, so I followed their return intructions and waited to receive my two replacement cartridges. More than six email messages and eight phone calls later, I am still waiting.

Impression Inket will not respond to my messages or return my phone calls. And I am out the cost of two ink cartridges. When I first saw its advertisement, I noticed that Ebay feedback for impressionsales included a number of negative comments. I ignored those negative comments (and the little voice in the back of my head), thinking there are so many positive comments that I should have no problem with my purchase. How wrong I was!

BUYERS BEWARE: Once Impression Inkjet/impressionsales sucks you in and has your money, you no longer exist to them. Do yourself a favor and listen to this little voice: Do not buy from Impression Inket or Ebay seller Impressionsales.

Debbie

Olympia, Washington
U.S.A.


1 Updates & Rebuttals

Impression Inkjet

Northridge,
California,
U.S.A.
LIAR CUSTOMER !!!!!!!

#2UPDATE Employee

Tue, April 14, 2009

CUSTOMER IS LYING ABOUT OUR COMPANY. WE ARE IN BUSINESS FOR LAST 11 YEARS AND READ OUR FEEDBACK ON EBAY. WE HAVE 24,000 FEEDBACK. WE SALE OVER 10,000 TO 20,000 INKJET CARTRIDGE PER MONTH. AND WE REPLACE OR REFUND ON EVERY CUSTOMER WHO RETURN THE PRODUCT ON OUR GUIEDELINE. IF THEY DO NOT DO THAT WE HAVE NO WAY TO FIND OUT WHO SHIP THE PRODUCI. WE ALWAYS RECOMMENDED TO LEAVE EBAY ITEM# WHEN THEY SHIP THE PRODUCT TO US. OR NAME AND ADDRESS OR PHONE# SO WE CAN CONTACT THEM.

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