- Report: #1234087
Complaint Review: Infinity Logo Design -
Reported By:
Linda -
Norwich, Alabama, United Kingdom
Submitted:
Updated:
-
Author Confirmed
Why?
Infinity Logo Design
1200 N Orange St, Wilmington, Delaware 19801 Wilmi USA
Phone:
1-866-964-5646
Web:
http://www.infinitylogodesign.co.uk
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Infinity Logo Design Logo design Pros APPNOTECH Don't Use this company Deleware wilmington
I decidedt o use Infinity Logo design as was setting up my own business. I spoke to a very helpful gentleman James Howard. James telephoned me weekly so I had no reason to start to worry.I gave infinity several hundreds of pounds to design my logo business documents 2 brochures a flyer. website and mobile website. I do have some but unable to use.my website only half finished. I do have a link to it but cannot use as I do not know the codes who the server is my emails were not set up,they sent codes but nothing works.facebook twitter all they are is pictures and not attached. financially this has crippled me. I have triedto phone but phone line no longer works. live chat does not work and no one returns my emails. I am in the UK so unable to actually go to their office.I know I am not the only one that has been affected. Not knowing if I have been scammed or if the business has ceased trading. I was assigned Ethan Price and spoke to James Howard continuously up until 15th May then No contact from anyone.
4 Updates & Rebuttals
Micheal Joseph
Wilmington,Delaware,
USA
Logo design pros is back
#2REBUTTAL Owner of company
Tue, December 01, 2015
We are back now with a new domain, you can email us at [email protected]
Micheal Joseph
Wilmington,Delaware,
USA
Infinity is back and providing compensation
#3REBUTTAL Owner of company
Tue, December 01, 2015
The person who says we are not refunding the amount is a lier, we have compensated all of the previous orders whether they paid $1 or $1000,
email us with your complaint
Infinity Back but refuses to refund money
#4Author of original report
Sat, October 31, 2015
Infinity Logo Design is now back and running, I have contacted them on facebook asking for the return of money paid to them. They have refused to pay any money but offered me a discount on work that I had already paid for. According to Infinity all the Managers that worked previously have been sacked and this is a New team that brought Infinity back and was told they did not have to pay anyone money back for good they did not recieve. Only as a good will gesture they will give a discount on any further orders. As this is almost six months later I and I am sure like many others have had to payout agin for work but by another company. Do not use this company unless you recieve goods before money has ben paid out. every week they were on the phone asking for more money saying I needed this and that. I foolishly paid out and was left with nothing.Infinity should be made to pay everyone that money was taken from.
Micheal Joseph
Wilmington,Delaware,
USA
Infinity is back
#5REBUTTAL Owner of company
Sat, October 31, 2015
Email us your complaint and new orders at [email protected]
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