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  • Report:  #1413863

Complaint Review: Inmar Inc. - Winston-Salem North Carolina

Reported By:
Sandy - Saint Louis, Missouri, United States
Submitted:
Updated:

Inmar Inc.
635 Vine Street Winston-Salem, 27101 North Carolina, United States
Phone:
(336) 770-3500
Web:
https://inmarrebates.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

On 8/30/17 I mailed a rebate form for a $12 rebate from purchasing 2 bottles of Cruzan rum. I completed the form in it's entirety and mailed it along with the original receipt with my purchases circled, as directed by Inmar..

It is now 11/28/17 and I still have not received my rebate check. I have called them 3 different times trying to resolve this. On 11/3/17 I was told my rebate had been received on 9/5/17 and was approved and that it should be mailed within a few days. On 11/20/17 I spoke to Andrea who confirmed it was approved but not yet mailed. Andrea requested this to be expedited and told me I should receive my $12 rebate within 1-2 weeks. On 11/28/17 I spoke to Carla who told me it still has not been mailed. She told me they should have an "update" on the status by 12/4/17 but no guarantees.

This is incredibly ridiculous. I've seen so many other similar complaints on BBB.org. Why are businesses allowed to continuously operate this way???



2 Updates & Rebuttals

Sandy

Saint Louis,
Missouri,
United States
This has been resolved

#2Author of original report

Wed, December 06, 2017

Thank you for reaching out to me to resolve this issue.  After I filed a report here on Ripoff Report as well as the Better Business Bureau, I did finally receive a check just 2 days ago.  I don't understand why it took me filing these complaints before this was resolved, but it is now resolved.


Jennifer

Winston Salem,
North Carolina,
United States
Update

#3UPDATE Employee

Wed, December 06, 2017

Dear Consumer,

I would like to have this researched for you.  Please provide the following information:

Your complete name

Your complete mailing address

Offer id for the rebate in question (if you have this)

Submission number for the rebate (if you have this)

Reference this report id 1413863

 

Please email this information to my attention to [email protected].

Thank you,

Jennifer

Consumer Relations Program Manager

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