Jayson
Morgan Hill,#2UPDATE Employee
Tue, July 13, 2004
ComUnity Lending, Inc. (CLI) was affiliated with InstaLoan Approval from February 4, 2004 to June 1, 2004. In that time period, they operated under our licensing as employees of a HUD approved, State approved, and RESPA regulated Branch. We terminated the contracts of all those mentioned in the post on June 1, 2004. At no time in our short affiliation with these employees were any employee wages withheld or any employee underpaid. We stand by our 24 year reputation as a HUD approved, State and Federally compliant, and consumer conscious Mortgage Banker. CLI has no affiliation with Instaloan Systems, Instaloanapproval.com, National Mortgage Resources or BNC. All representations that CLI (or our DBA InstaLoan Approval) was affiliated with these companies in any way was without our knowledge or approval, and was not representative of the views or legal evaluation of CLI. Any questions or concerns please direct to our Compliance Officer or visit our web site at www.comunitylending.com
Ross
Salt Lake,#3REBUTTAL Owner of company
Sat, July 10, 2004
The person who entered the comments (Adrion Bartlett) had been fired by our company "for cause" as defined in his contract. He lied, misrepresentated facts to customers, made false accusations and threatened our staff. He located a person in another state with the same name as Preston Blair who is one of our partners (no relationship), then told people we moved his loans to that state to close them so that he wouldn't get paid. Totally False! He claimed we set up dummy companies to funnel his loans elsewhere. Totally False! He claimed that senior citizens were promised loans and that we collected $400 from them and never closed their loans. In fact, we offer the HUD Reverse Mortgage to Seniors and we never collect a dime from any of them. Accusation Totally False! Adrion claimed we collect non-refundable deposits to lock loans and mislead people causing them to miss mortgage payments or use their social security checks. In fact we don't collect ANY deposits from customers to lock loans. The ONLY fee we ever charge is for a credit report and there has never been a person miss a payment or use a social security check. Accusation Totally False! The complaints he says were filed at the BBB were all sent by him where he falsly represented that he was actually the customer. Every complaint was answered and dismissed by the BBB. And, there are NO other legal actions like he claims and ComUnity Lending and BNC have no relationship to InstaLoanApproval other than as standard mortgage investors who purchase loans that meet their criteria. Again, Accusation Totally False! Mr. Bartlett is the type who sends dozens of threatening bible quotes stating such things as "God shall strike you sinners asunder" and has also threatened us over the phone. Mr. Bartlett submitted loan applications from potential borrowers in his area who had serious credit problems, needed 100% loans but they had very low credit scores, requested stated income loans because the borrower could not verify income or employment, etc. In every case we explained the situation in detail to both Mr. Bartlett and the applicant. It was only Mr. Bartlett who complained and said we put his loans in dummy corporations. (Since they were his contacts and clients, we asked why he did not check with them about the actual status - but he claimed they would not tell him). We have copies of dozens and dozens of email communications with Mr. Bartlett about his loans, reviewing every problem with him and explaining the situation and program guidelines. We even prepared comprehensive reports to outline the situation on every application. Unfortunatly, he was already in dire financial straights before he tried originating loans, and he blamed us when he did not get paid - calling us unethical and crooks. Currently, our attorney is reviewing the information to determine if we need to file a defamation and slander suite against Mr. Bartlett. Our system allows originators (NO COST) to sign up, receive their own web site and originate loans through the internet. The same day the application arrives, we pull a single bureau credit report (NO COST to borrower or originator)to see if it matches one of our many loan programs (we offer A through D loans and special niche programs). The results are immediatly emailed to the originator and posted online for the borrower to review. If there is a match, we suggest 2-3 program options. IF the applicant likes one of the program options (and rates) they can elect to pay for a tri-merge credit report so that we can quickly put the file through underwriting (still without any obligation)to get the closing conditions. After the borrower looks at the conditions and tells us to proceed, we immediatly prepare the loan documents and email them to the originator to get them signed and returned. Our processing staff then fulfills the conditions and schedules the closing. After the loan is closed and we have the check, a portion is sent to the originator who is our employee. Most of our employees are experienced loan officers or financial professionals who include this service for their clients. We are currently licensed to perate in about 25 states and expanding soon into other states. If you have any questions regarding this rebuttal or our system please email us at: [email protected]
Ross
Salt Lake,#4REBUTTAL Owner of company
Sat, July 10, 2004
The person who entered the comments (Adrion Bartlett) had been fired by our company "for cause" as defined in his contract. He lied, misrepresentated facts to customers, made false accusations and threatened our staff. He located a person in another state with the same name as Preston Blair who is one of our partners (no relationship), then told people we moved his loans to that state to close them so that he wouldn't get paid. Totally False! He claimed we set up dummy companies to funnel his loans elsewhere. Totally False! He claimed that senior citizens were promised loans and that we collected $400 from them and never closed their loans. In fact, we offer the HUD Reverse Mortgage to Seniors and we never collect a dime from any of them. Accusation Totally False! Adrion claimed we collect non-refundable deposits to lock loans and mislead people causing them to miss mortgage payments or use their social security checks. In fact we don't collect ANY deposits from customers to lock loans. The ONLY fee we ever charge is for a credit report and there has never been a person miss a payment or use a social security check. Accusation Totally False! The complaints he says were filed at the BBB were all sent by him where he falsly represented that he was actually the customer. Every complaint was answered and dismissed by the BBB. And, there are NO other legal actions like he claims and ComUnity Lending and BNC have no relationship to InstaLoanApproval other than as standard mortgage investors who purchase loans that meet their criteria. Again, Accusation Totally False! Mr. Bartlett is the type who sends dozens of threatening bible quotes stating such things as "God shall strike you sinners asunder" and has also threatened us over the phone. Mr. Bartlett submitted loan applications from potential borrowers in his area who had serious credit problems, needed 100% loans but they had very low credit scores, requested stated income loans because the borrower could not verify income or employment, etc. In every case we explained the situation in detail to both Mr. Bartlett and the applicant. It was only Mr. Bartlett who complained and said we put his loans in dummy corporations. (Since they were his contacts and clients, we asked why he did not check with them about the actual status - but he claimed they would not tell him). We have copies of dozens and dozens of email communications with Mr. Bartlett about his loans, reviewing every problem with him and explaining the situation and program guidelines. We even prepared comprehensive reports to outline the situation on every application. Unfortunatly, he was already in dire financial straights before he tried originating loans, and he blamed us when he did not get paid - calling us unethical and crooks. Currently, our attorney is reviewing the information to determine if we need to file a defamation and slander suite against Mr. Bartlett. Our system allows originators (NO COST) to sign up, receive their own web site and originate loans through the internet. The same day the application arrives, we pull a single bureau credit report (NO COST to borrower or originator)to see if it matches one of our many loan programs (we offer A through D loans and special niche programs). The results are immediatly emailed to the originator and posted online for the borrower to review. If there is a match, we suggest 2-3 program options. IF the applicant likes one of the program options (and rates) they can elect to pay for a tri-merge credit report so that we can quickly put the file through underwriting (still without any obligation)to get the closing conditions. After the borrower looks at the conditions and tells us to proceed, we immediatly prepare the loan documents and email them to the originator to get them signed and returned. Our processing staff then fulfills the conditions and schedules the closing. After the loan is closed and we have the check, a portion is sent to the originator who is our employee. Most of our employees are experienced loan officers or financial professionals who include this service for their clients. We are currently licensed to perate in about 25 states and expanding soon into other states. If you have any questions regarding this rebuttal or our system please email us at: [email protected]
Ross
Salt Lake,#5REBUTTAL Owner of company
Sat, July 10, 2004
The person who entered the comments (Adrion Bartlett) had been fired by our company "for cause" as defined in his contract. He lied, misrepresentated facts to customers, made false accusations and threatened our staff. He located a person in another state with the same name as Preston Blair who is one of our partners (no relationship), then told people we moved his loans to that state to close them so that he wouldn't get paid. Totally False! He claimed we set up dummy companies to funnel his loans elsewhere. Totally False! He claimed that senior citizens were promised loans and that we collected $400 from them and never closed their loans. In fact, we offer the HUD Reverse Mortgage to Seniors and we never collect a dime from any of them. Accusation Totally False! Adrion claimed we collect non-refundable deposits to lock loans and mislead people causing them to miss mortgage payments or use their social security checks. In fact we don't collect ANY deposits from customers to lock loans. The ONLY fee we ever charge is for a credit report and there has never been a person miss a payment or use a social security check. Accusation Totally False! The complaints he says were filed at the BBB were all sent by him where he falsly represented that he was actually the customer. Every complaint was answered and dismissed by the BBB. And, there are NO other legal actions like he claims and ComUnity Lending and BNC have no relationship to InstaLoanApproval other than as standard mortgage investors who purchase loans that meet their criteria. Again, Accusation Totally False! Mr. Bartlett is the type who sends dozens of threatening bible quotes stating such things as "God shall strike you sinners asunder" and has also threatened us over the phone. Mr. Bartlett submitted loan applications from potential borrowers in his area who had serious credit problems, needed 100% loans but they had very low credit scores, requested stated income loans because the borrower could not verify income or employment, etc. In every case we explained the situation in detail to both Mr. Bartlett and the applicant. It was only Mr. Bartlett who complained and said we put his loans in dummy corporations. (Since they were his contacts and clients, we asked why he did not check with them about the actual status - but he claimed they would not tell him). We have copies of dozens and dozens of email communications with Mr. Bartlett about his loans, reviewing every problem with him and explaining the situation and program guidelines. We even prepared comprehensive reports to outline the situation on every application. Unfortunatly, he was already in dire financial straights before he tried originating loans, and he blamed us when he did not get paid - calling us unethical and crooks. Currently, our attorney is reviewing the information to determine if we need to file a defamation and slander suite against Mr. Bartlett. Our system allows originators (NO COST) to sign up, receive their own web site and originate loans through the internet. The same day the application arrives, we pull a single bureau credit report (NO COST to borrower or originator)to see if it matches one of our many loan programs (we offer A through D loans and special niche programs). The results are immediatly emailed to the originator and posted online for the borrower to review. If there is a match, we suggest 2-3 program options. IF the applicant likes one of the program options (and rates) they can elect to pay for a tri-merge credit report so that we can quickly put the file through underwriting (still without any obligation)to get the closing conditions. After the borrower looks at the conditions and tells us to proceed, we immediatly prepare the loan documents and email them to the originator to get them signed and returned. Our processing staff then fulfills the conditions and schedules the closing. After the loan is closed and we have the check, a portion is sent to the originator who is our employee. Most of our employees are experienced loan officers or financial professionals who include this service for their clients. We are currently licensed to perate in about 25 states and expanding soon into other states. If you have any questions regarding this rebuttal or our system please email us at: [email protected]