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  • Report:  #917140

Complaint Review: Intelius - Internet

Reported By:
sandel - Aguadilla, Nationwide, Puerto Rico
Submitted:
Updated:

Intelius
Internet, United States of America
Phone:
1 888 455 2792
Web:
peoplefinder.com
Tell us has your experience with this business or person been good? What's this?
Today, july 25, 2012, I was very surprised to see that my Master Card account is charged with two counts of $39.95 for July 9 and July 16, 12 as services rendered by the company Intelius or people finder.  They have dared to charge me for services that they have not rendered and that I did not approve of.  I went into their website, People Finder, because it advertised that it was free. I entered two names that I am searching for but this company could not give me any personal information or where I could find them.  First, it said that there would be a charge of $.95 cents for the information. That is why I entered my card number.  When I saw what they were trying to do, I immediately cancelled the transaction. Now, they have entered two charges to my credit card and their service of $39.95 is supposed to be for six month or more.  I did not get the information which was supposed to be free and now I have to wait two months for the company of my credit card to do an investigation.  This is causing me money, frustration and interest on my credit card.  People Finder is a fraud and should be taken off the internet.  I bet it is getting rich with these schemes. 


2 Updates & Rebuttals

InteliusCustomer__Support

United States of America
Intelius Customer Care

#2UPDATE Employee

Mon, July 30, 2012

We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you.

If you still need assistance, please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.

www.intelius.com/emailcontact.php 

We value your feedback and look forward to hearing from you.


Len

Los Angeles,
California,
USA
Intelius is nothing but a huge SCAM

#3Consumer Comment

Fri, July 27, 2012

You are obviously not alone. Look at how many ripoff reports have been filed against Intelius/Peoplefinder just in the last week.

They were fined $1.3 million for their blatant acts of theft 2 years ago, and they are STILL doing it because obviously they make so much money from stealing from people's credit card accounts that they can afford the fines and still make a profit, selling information that they do not have at the advertised price of $1.99 which is a lie.

The advertised $1.99 is just a trap used to steal your name, address, phone number and of course, your CREDIT CARD NUMBER so they can steal $40+ from your account each time.

 And, as I said they don't have the information about the person you are looking for...it is just a lie to get at your Credit Card info.

Later, they will turn around and sell YOUR personal information which they collected when they were billing you. I found this out when I noticed my unlisted personal information was being offered for sale on PHONESBOOK.COM which I found is a part of Intelius.

I called them up and told them to remove it. They said "Ok send us a fax of your DRIVER'S LICENSE". Yea right...so I am going to send the crooks at Intelius my Driver's License which has my DL number, picture, address and other info to a bunch of filthbag thugs!

If we didn't live in such a law of the jungle country with no laws to protect people from crooks, then Intelius/Peoplefinder would not exist (and there would be no need for ripoff report!)

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