Theodore
Tucson,#2Consumer Comment
Sun, July 15, 2007
My experience Desert Toyota of Tucson 6/28/2007 About a week ago my father took a 2003 Corolla CE and auto trans in very good condition Kelley Blue Book trade in value is top in excellent Condition with 50,000 mi. is. $9,675.00 on todays date. Good is $9,020.00 and fair is 7,900.00. The 2003 Toyota Corolla was paid for in full at time of purchase! They sold him a new 2007 Corolla CE with the big option of electric windows and auto trans. That same car you can build on Toyota a 2008 and it cost $16,645.00. So they had my father of 76 years, thats on a fixed income, give them his old car and right out a check for $13,000.00. So this has made me write this so others beware. His car was in excellent condition. But if you take the Good and the check he paid $22,020.00 for a $16,645.00 car, thats a $5375.00 Deference, enough to make up for taxes or license. I called the Customer Experience Center at Toyota.com And I talked to a guy that listened to what I had to say and then gave me a reference number. I was told someone would call from Desert Toyota in customer relations in 3 business days its been 5 still no call! Theodore Tucson, Arizona U.S.A.
Karl
Highlands Ranch,#3Consumer Comment
Fri, July 13, 2007
Toyota Corporation is well aware of the many, many problems at their Dealer Network all over the Country. Toyota's ex- CEO, Mr. Funo, and their current CEO have received MANY letters with proof of what is taking place and they are not acting appropriately. Toyota's lack of response tells you what they REALLY think of their customers. Exposure to what is taking place is the only way to change things for the better. Go to www.9news.com and type in the name ORNELAS and search the story that made the FRONT PAGE of the Denver Post on 5-19-2005 and read the story and WATCH THE VIDEO. We rest our case.
Juan
Monmouth Junction,#4Author of original report
Fri, July 13, 2007
They claim now that the check was sent out on July 11th, so only time will tell. I will be contacting Toyota Financial to verify next week. If they did send the check out, then the issue has been resolved. Late, but still resolved.