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  • Report:  #177034

Complaint Review: Janiece V Smith AKA Express Profits Online AKA Trading Company The AKA Cybercode Worldwide - Taft California

Reported By:
- FRANKLIN PARK, Illinois,
Submitted:
Updated:

Janiece V Smith AKA Express Profits Online AKA Trading Company The AKA Cybercode Worldwide
333 Maple Avenue Taft, 93268 California, U.S.A.
Phone:
661-763-1964
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On October 12, 2005 I ordered the "Home Study Course" for $516.95 USD item #55885. Didn't receive it on the given time. I followed the instructions. I exercised what I paid for in the advertisement

1. One-on-one email consultation with Janiece for 1-month (which she nevery responds to),

2. PLUS 10 personal phone consultations(which she never responds at all),

3. Access to Janiece's #1 supplier (suppliers who told me this isn't the way things work). I emailed, faxed, called to Janiece V Smith with no response. I sent the items back for a refund withing my trial period an have the tracking number 0304 0370 0001 7482 0847 send Dec 3, 2006 www.usps.com and shows she received it. I haven't received any requested refund. She has many complaints.

Her contact info:

Name: Janiece V. Smith

Company Name: Trading Company, The

AKA: Cybercode Worldwide

AKA: WWW.ExpressProfitsOnline.com

[email protected]

[email protected]

333 Maple Avenue

Taft, CA 93268

(661) 765-7444 - fax

(661) 763-1964 - voice

Charles

FRANKLIN PARK, Illinois
U.S.A.


1 Updates & Rebuttals

Marc

Cerritos,
California,
U.S.A.
Don't give up Charles

#2Consumer Comment

Tue, February 21, 2006

Charles, I can relate, and I can offer you a few words of advice. I too purchased from Janiece Smith. I also ordered her very expensive home study course.. Janiece Smith's Ebay home study course that I paid for came very late (Her shipping was almost a month late, but when I complained, she claimed that she would refund my shipping fees to compensate for its delay. (She Never did!) But when the course finally did arrive, it was definately not worth the money, and the stuff she did send me fell utterly short of my expectations. I also emailed her and called her many many times for business advice that she supposedly offered her "home study course students." But, I never got any replies to my questions, nor did she Ever answer her phone. The weeks went by and I continuously called and emailed her with no answers. I therefore began to email her and leave phone messages demanding she honor her "iron-clad, immediate 100% money back guarantee" and refund my money. Still no answer. I contacted paypal and filed a dispute but they said they could not do anything about it because 45 days had passed since the transaction was made. (Coincidence that Janiece Smith took almost 30 days to send the study course to me in the first place?) My advice to you Charles, is to contact paypal immediately. Even if the time frame has expired since the transaction took place, it is still a good idea to file the complaint. Paypal told me when i filed a complaint with her that they will re-open old disputes if a company or person recieves enough complaints, and they may re-investigate the case, and get the money refunded. Best of Luck!

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