Complaint Review: JBC Legal Group - Bloomfield New Jersey

I was contacted by JBC Legal Group on Monday February 9, 2004. The lady I spoke with asked if I wanted to take care of the matter. I asked her what matter she was referring to. She said it was about a check I had written in 1999 for a vocational guide. I told her I had no idea what she was talking about, and that I would like some kind of proof.

She indicated that I would have to call the bank that I banked with back then. I informed her that I don't remember what bank that was. She then gave me the phone number to NCO (the company that had sent the claim to JBC Legal Group). I called them emidiatley and spoke with a man who didn't speak much english. The man at first tried all he could for me to tell him my social security number. (I did not give them that information) I gave him my maiden name, my "case number" and my phone number.

He then pulled up the information and said that I had written a check in 1999 for a vocational guide in the amount of $47.95. I asked him for some kind of proof and he replied by saying that JBC Legal Group has all that information, and if I wanted anything I would have to call JBC Legal Group for copies. He also indicated that they destroy the checks after so long, they do not keep any kind of record on hand. When I asked to speak with his supervisor, he put me on hold and came back to the phone after a few minutes and told me that his supervisor indicated that I needed to call JBC Legal Group for any more information.

They are not handling my case any more. So I called JBC Legal Group back and was speaking with Derick Grant. Derick asked if I was going to settle this matter out of court. I told him I wanted some kind of proof that this was in deed my fault. He indicated that the only information that NCO has provided them with was my name, address, phone number and a $ amount. Nothing else. He could not provide a bank name, routing number, or even an check number.

I told him that I needed some kind of proof. He then replied by saying that my case was in the process of going into litigations. (I have never received any kind of document from JBC Legal Group before, only a phone call) He said that if I took care of the matter today, that he would be nice enough to knock of 20% of the dollar amount that I owe. The amount that I would owe after the 20% was $176.80.

I told him that I would get back to him. In the mean time I called NCO back to tell them that JBC Legal Group had no documentation. Well I spoke with a lady who spoke broken english. She also tried getting me to give my social security number. I gave her my "case number". When I gave her my case number, she asked me if my name was Roxanne Graber? I told her no, that was not my name. She then said that they did not have my name in the computer system.

But after a while she found my name. I told her my story about how I wanted some kind of proof. She then told me to call JBC Legal Group that they do not have anything. I asked to speak with the supervisor, and she replied by saying that her supervisor was on the phone. I told her that I would hold. When she put me on hold, she hung up on me instead. I have not contacted them again. Instead I went to the computer and looked up JBC Legal Group and found out that I was not the only one having this same problem with them.

Kim

Oshkosh, Wisconsin
U.S.A.

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*EDitor's Comment: Rip-off Report confirms contact info salesman misrepresentation ripoff