John
Memphis,#2Consumer Comment
Sun, March 07, 2004
Robert, what the JBC employee did to you was EXTORTION, plain and simple. You were threatened with court action in order to coerce your payment. Since she used the telephone and the call went across state lines it became a federal violation. Just file a criminal complaint with your local police department. Don't be embarrassed to, you'll be helping yourself and many others. They will investigate and pass it up to the feds if necessary. Granted, it will probably boil down to your word against theirs but the feds will be suspicious that JBC doesn't tape all their calls. The feds may decide to do it for them. If enough people file criminal complaints I believe they will. Providing a photocopy of the original 'bad' check should not be an issue for JBC. That's assuming they even HAVE it. Their repeated reluctance indicates they do not. What could they ever present in court???
Robert
albion,#3Author of original report
Sat, March 06, 2004
i think the jbc legal group needs to read the federal trade commissins info a little more before filing a rebuttle. it states that within fives days of there initial contact they have to provide proof and im soory but yes one of your employees did act that way with me both times she contacted me. and what i ment about not denying the issue with the check is first i want to see proof then i will decide whether or not that check was mine to begin with. im not going to say its mine or not if i dont have a paper in my hand so i can either dispute the issue or settle with payment. and another fact since she contacted me feb 16 i still have not recieved anything about this matter and it is now march 6th. its well past the five days and i was even nice to allow a few weeks for mail delivery. is it such a problem that this company cant even send out a peice of paper so i can see if this debt is mine . if it is i will gladly pay it. but they have to take the initiative to firnish the proof. they lady i spoke with on the phone twice that refused mailing this documentation her name is eyvonne. she should be talked to about her performance as a representative of your company because she already 1 refused to send the info and 2 threatened to see me in court.
Joel
Bloomfield,#4UPDATE Employee
Fri, March 05, 2004
To begin, the facts that Ames Dept Store is bankrupt, and that you were contacted on Presidents Day, are irrelevant. Your interpretation of the "five day rule" refers to being required to write to the consumer IF you called before writing initially(which we do not). The alleged treatment you received is not policy here, and any individual behaving in the manner you describe would be subject to disciplinary action and/or termination. I must note that you do not deny having shopped at Ames, nor paying for merchandise there by check.