- Report: #303541
Complaint Review: JCPenney SBS Fun Family - Internet
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Author Confirmed
Why?
JCPenney SBS Fun Family
jcpenney.com Internet, U.S.A.
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JCPenney SBS Fun Family BEWARE---they charge your account without your approval OR knowledge Internet
I am totally enraged with JCPenney. I have shopped with them for more than 30 years, and have always felt like they offered quality merchandise at reasonable prices. I would have never dreamed they would be involved in such a deceitful SCAM.
Evidently, with one of my online purchases, I was enrolled in a fun family rewards "club." I had no knowledge of this and did not approve the action. However, my account is being charged $9.95 each month for this membership!
I am outraged by these antics! I have always felt that JCPenney was a reputable company. What is going on??? Are they so desperate to survive that they prey on their most loyal customers?!! SHAMEFUL!!
I have contacted JCPENNEY. They say they are going to stop the membership...but nothing is being done about the charges that have already accrued. Seriously, we need to stop them. This is ROBBERY!
Mylissa
South Point, Ohio
U.S.A.
Evidently, with one of my online purchases, I was enrolled in a fun family rewards "club." I had no knowledge of this and did not approve the action. However, my account is being charged $9.95 each month for this membership!
I am outraged by these antics! I have always felt that JCPenney was a reputable company. What is going on??? Are they so desperate to survive that they prey on their most loyal customers?!! SHAMEFUL!!
I have contacted JCPENNEY. They say they are going to stop the membership...but nothing is being done about the charges that have already accrued. Seriously, we need to stop them. This is ROBBERY!
Mylissa
South Point, Ohio
U.S.A.
1 Updates & Rebuttals
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#2UPDATE Employee
Mon, April 07, 2008
At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number, or membership number to us at [email protected], by fax to 972-881-4072 or by mail at 2700 West Plano Parkway, Plano TX 75075.
