;
  • Report:  #86278

Complaint Review: JD Byrider (CNAC) - Carmel Indiana

Reported By:
- Murfreesboro, Tennessee,
Submitted:
Updated:

JD Byrider (CNAC)
12802 Hamilton Crossing Carmel, 46032 Indiana, U.S.A.
Phone:
317-290-1682
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In November of 2001 I purchased a 1995 Monte Carlo from JD ByRyder on 5050 W. 38th St. in Indianapolis, Indiana. It was financed through CNAC. The salesperson used high-pressure tactics, took advantage of my young age and naivety and refused to let me see the value of the vehicle through Kelly Blue Book.

The salesperson assured me I was getting a good deal and the vehicle was worth $6,000.00 after I returned home I found the vehicle was worth less than $2,500 and that they had financed me for $7,200 at 18%+. The salespeople refused to allow me to return the vehicle a day later, even though my satisfaction is guaranteed. They also made me purchase an extended warranty.

I made the payments, however, a year later, the vehicle exploded though I maintained it properly. The vehicle at that time was in its extended warranty period and CNAC stated they were unable to assist me because I had moved out of state to Texas. They also stated that I would have to pay the remaining $5,963 on the account even though the car was worthless.

I have not made any further payments and instructed CNAC where the vehicle was so that they could get it and repair it and I would continue to make the payments. However, they refused. They now are reporting the account to the 3 major credit bureaus as a charged off account. I have tried to work with them to remove the account because I feel that I was taken serious advantage of, and they failed to follow through on their commitments. I am willing to take whatever steps necessary against CNAC to have this item removed from my credit files.

Shawn

Murfreesboro, Tennessee
U.S.A.


13 Updates & Rebuttals

Kevin

Orlando,
Florida,
U.S.A.
The Real Issue is BAD BUSINESS PRACTICES! the deception used to get the buyer to sign

#2Consumer Suggestion

Sun, February 12, 2006

Sure, the contract is binding and legal. But the promises behind it and the deception used to get the buyer to sign the contract are wrong. Why would they settle in Kentucky for $7.4 Million in fines if they were innocent of the charges of taking advantage of credit challenged consumers?


Steve

Bradenton,
Florida,
U.S.A.
The REAL issue here is not being addressed!

#3Consumer Comment

Sat, February 11, 2006

The BUYER no matter how young, naive, or uneducated on the values of vehicles or contract law, is STILL the one who signs the deal! If you are unsure of what a car is worth, WHY would you sign the deal? The OP made a choice to do business with JD. No one forced the OP to sign that deal. We are all responsible for the actions we take, and must live with the consequences! Consider it an investment in knowledge. And, I am not in any way defending the practices of JD. They are scum.


Kevin

Orlando,
Florida,
U.S.A.
They are bad-$7.4 million bad!

#4Consumer Suggestion

Wed, February 08, 2006

Just look at the Kentucky Attorney General's settlement against JD Byrider and their former franchise store in Louisville, KY-$7.4 million! They sold bad cars, with no inspections, at grossly inflated prices, with high interest rates to thousands of customers for years. Now they are being punished severly. They are being fined for the same violations these customers are complaining about. Keep up the pressure on these guys. More good will come from it.


Kevin

Orlando,
Florida,
U.S.A.
They are bad-$7.4 million bad!

#5Consumer Suggestion

Wed, February 08, 2006

Just look at the Kentucky Attorney General's settlement against JD Byrider and their former franchise store in Louisville, KY-$7.4 million! They sold bad cars, with no inspections, at grossly inflated prices, with high interest rates to thousands of customers for years. Now they are being punished severly. They are being fined for the same violations these customers are complaining about. Keep up the pressure on these guys. More good will come from it.


Kevin

Orlando,
Florida,
U.S.A.
They are bad-$7.4 million bad!

#6Consumer Suggestion

Wed, February 08, 2006

Just look at the Kentucky Attorney General's settlement against JD Byrider and their former franchise store in Louisville, KY-$7.4 million! They sold bad cars, with no inspections, at grossly inflated prices, with high interest rates to thousands of customers for years. Now they are being punished severly. They are being fined for the same violations these customers are complaining about. Keep up the pressure on these guys. More good will come from it.


JIMINY

Hamilton,
Ohio,
U.S.A.
hold the phone

#7UPDATE EX-employee responds

Tue, February 07, 2006

Just wondering Shawn, how do you expect the indianapolis store to honor the warranty if they are unable to work on the car becasue you decided to move out of the state? The warranty provided to you was not a warranty. In fact, if you read the contract it was an extended service agreement that you voluntarily purchased. In this service agreement, there is nothing that states that Byrider is responsible to tow your car from Texas to Indianapolis to fix the engine. Furthermore, Byrider does not sell cars at blue book prices. They purchase cars for about 2000.00 and sell them for about 9,000. CNAC then charges an interest rate on the sales amount. In order to allow those with no credit or bad credit to purchase cars, Byrider takes a rather substantial risk in doing so. That being the case, they need to gross about 5000.00 a car to pay for company expenses. The only thing they promised you, pursuant to the contract that you signed under your own accord, was to hold you to the agreement and report to your credit. According toy our complaint, they did everything that the contract specified. You probably should have read it and understood it before you signed and certainly before you decided to send this rip off report.


Crystal

Hanson,
Kentucky,
U.S.A.
Not everyone deserves this:

#8Consumer Comment

Tue, February 07, 2006

I am one of those people who got bad credit through a divorce, and then had to settle for bad credit loans because of someone else mistakes. Then when i moved up and got out of it, i lost my job and back in the slump i go. To make the statement that if you cant buy it dont pay for it is overrated. People go out and buy things they can afford and then things happen and they cant afford it anymore hence taking them to places like JD byrider. I for one am going there tomorrow to look into a vehicle i can afford because of my job goingto mexico and i couldnt go with it. Now i have a repo against me because i lost my job and i hvae to have transportation and guess what, those out ragous charges is something i have to deal with because i dont have the credit to get credit.


Carlos

Nashville,
Tennessee,
U.S.A.
ex-employee needs to tell the truth. their practices are unethical, and the way they prey on poor"folks" is rediculus.

#9UPDATE EX-employee responds

Thu, November 11, 2004

I am an ex-employee of moll auto sales dba jdbyrider(nashville,tn). i have a few things that might put some light on the subject, this company is a true bad business, their practices are unethical, and the way they prey on poor"folks" is rediculus. I worked for the company for 6 months, and in this 6 months i have personally witnessed service engine lites removed, cars sold Knowingly with bad front ends, motors are being replaced with "junk yard" motors, motors with engine noises get 20-50 or thicker oil to quiet the noise down. I am personally starting a protest against the company as a whole, not only do they have unfair methods against customers, but employees too. If there is anyone who needs any help with conflicts with byrider, and you are in the nashville area email me [email protected], ive got a lot of info that could be helpful. Also the NASHVILLE JDBYRIDER has filed CHAPTER 11 banruptcy, if your car was bought fron nashville or madison tn., your can may be sold to another loan company. YOU SHOULD ASK QUESTIONS!!!!!


Shawn

Murfreesboro,
Tennessee,
U.S.A.
That's not my problem... I suggest you re-read my complaint

#10Author of original report

Tue, April 06, 2004

I thought your letter was well written and you should be commended for it. However, it has absolutely nothing to do with my situation and so I suggest you re-read my complaint. You may also want to look up the work rebuttal because your words are not so much a rebuttal as they are a general statement, albeit a stereotypical one, about the type of people that purchase vehicles from JD Byrider. Perhaps you have the typical JD Byrider mentality, to read a few words of the complaint, or half-listen to the victim and respond to what you think the problem is. A few problems though. When I purchased the vehicle, I was 19. I had never purchased a vehicle before. So I've never had a problem like this, as you imply in your statement. Secondly, I had just relocated to Indiana, and the JD Byrider looked like any other dealership in the area. What initially brought me in was the sign that advertised $1000 for your trade. I was in an 86 Dodge Ram Charger, and was just ready for something else. My problem, I suppose is not spelled out for you, so here it is: I purchased the vehicle, and the extended warranty. I moved to Texas. The engine exploded. The car was still in the warranty period. When I talked to the management staff at JD Byrider, she told me to Drive the car into our dealership and we will fix it. I replied, I can't drive it, the engine is blown. She said, Oh. Well, you still need to pay us. If you bought a car from ford, you would need to still pay them, no wouldn't you? Then she suggested that I tow it from Texas back up to Indiana. The people at JD Byrider, employees both past and present are lacking in morals and mentality. Additionally, despite this vehicle, I have good credit. I currently drive a nice ford truck financed through ford at a nice rate. I just want JD Byrider to admit they were wrong for defrauding me and remove the account from my credit files.


Tony

Valdosta,
Georgia,
U.S.A.
Stick to your promise

#11UPDATE EX-employee responds

Fri, April 02, 2004

Many people do not accept accountability for the decisions which determine their station in life. Why do people go to J.D. Byrider? Because they have not paid other obligations placing them in a market that only J.D. Byrider dares to serve. Banks won't go there, they can't handle the losses. J.D. has to charge high rates because 1 in 3 people will do like you did, and not honor the agreements and will charge off to bad debt. They report to all credit agencies. If you pay as agreed for the 3 years, and don't screw any other creditor out of money, you can then move up to a higher end dealership and not have to pay the high interest rates. If you would have made a better choice, and continued on your originally promised commitment, then you would have had good credit and could have traded up. You see, you have to buy credit today. The other 2 in 3 people who pay out move up and get homes, credit cards, and are moved into the main stream of credit world. In the mid 90's, there wre 85 companies who attempted to enter the "sub-prime" credit arena in auto finance. They charged rates over 25%. Liberals screamed that they were userus and beating the little man down with confiscatory rates. They are all gone. Most went broke. Why? They charged to much too, but not enough to stomach the risk of the same type people J.D. is willing to help. I know that most J.D. Byriders scramble monthly to meet cash demands. I KNOW that they are not making the killing you think. Most struggle. The answer, don't buy it if you can't pay for it. Take responsibility and study the transaction. If it is wrong for you, don't do it. Now, you will have another 10 years of buy here pay here life and I will assure you, your problems with them will be even greater.


Tony

Valdosta,
Georgia,
U.S.A.
Stick to your promise

#12UPDATE EX-employee responds

Fri, April 02, 2004

Many people do not accept accountability for the decisions which determine their station in life. Why do people go to J.D. Byrider? Because they have not paid other obligations placing them in a market that only J.D. Byrider dares to serve. Banks won't go there, they can't handle the losses. J.D. has to charge high rates because 1 in 3 people will do like you did, and not honor the agreements and will charge off to bad debt. They report to all credit agencies. If you pay as agreed for the 3 years, and don't screw any other creditor out of money, you can then move up to a higher end dealership and not have to pay the high interest rates. If you would have made a better choice, and continued on your originally promised commitment, then you would have had good credit and could have traded up. You see, you have to buy credit today. The other 2 in 3 people who pay out move up and get homes, credit cards, and are moved into the main stream of credit world. In the mid 90's, there wre 85 companies who attempted to enter the "sub-prime" credit arena in auto finance. They charged rates over 25%. Liberals screamed that they were userus and beating the little man down with confiscatory rates. They are all gone. Most went broke. Why? They charged to much too, but not enough to stomach the risk of the same type people J.D. is willing to help. I know that most J.D. Byriders scramble monthly to meet cash demands. I KNOW that they are not making the killing you think. Most struggle. The answer, don't buy it if you can't pay for it. Take responsibility and study the transaction. If it is wrong for you, don't do it. Now, you will have another 10 years of buy here pay here life and I will assure you, your problems with them will be even greater.


Tony

Valdosta,
Georgia,
U.S.A.
Stick to your promise

#13UPDATE EX-employee responds

Fri, April 02, 2004

Many people do not accept accountability for the decisions which determine their station in life. Why do people go to J.D. Byrider? Because they have not paid other obligations placing them in a market that only J.D. Byrider dares to serve. Banks won't go there, they can't handle the losses. J.D. has to charge high rates because 1 in 3 people will do like you did, and not honor the agreements and will charge off to bad debt. They report to all credit agencies. If you pay as agreed for the 3 years, and don't screw any other creditor out of money, you can then move up to a higher end dealership and not have to pay the high interest rates. If you would have made a better choice, and continued on your originally promised commitment, then you would have had good credit and could have traded up. You see, you have to buy credit today. The other 2 in 3 people who pay out move up and get homes, credit cards, and are moved into the main stream of credit world. In the mid 90's, there wre 85 companies who attempted to enter the "sub-prime" credit arena in auto finance. They charged rates over 25%. Liberals screamed that they were userus and beating the little man down with confiscatory rates. They are all gone. Most went broke. Why? They charged to much too, but not enough to stomach the risk of the same type people J.D. is willing to help. I know that most J.D. Byriders scramble monthly to meet cash demands. I KNOW that they are not making the killing you think. Most struggle. The answer, don't buy it if you can't pay for it. Take responsibility and study the transaction. If it is wrong for you, don't do it. Now, you will have another 10 years of buy here pay here life and I will assure you, your problems with them will be even greater.


Tony

Valdosta,
Georgia,
U.S.A.
Stick to your promise

#14UPDATE EX-employee responds

Fri, April 02, 2004

Many people do not accept accountability for the decisions which determine their station in life. Why do people go to J.D. Byrider? Because they have not paid other obligations placing them in a market that only J.D. Byrider dares to serve. Banks won't go there, they can't handle the losses. J.D. has to charge high rates because 1 in 3 people will do like you did, and not honor the agreements and will charge off to bad debt. They report to all credit agencies. If you pay as agreed for the 3 years, and don't screw any other creditor out of money, you can then move up to a higher end dealership and not have to pay the high interest rates. If you would have made a better choice, and continued on your originally promised commitment, then you would have had good credit and could have traded up. You see, you have to buy credit today. The other 2 in 3 people who pay out move up and get homes, credit cards, and are moved into the main stream of credit world. In the mid 90's, there wre 85 companies who attempted to enter the "sub-prime" credit arena in auto finance. They charged rates over 25%. Liberals screamed that they were userus and beating the little man down with confiscatory rates. They are all gone. Most went broke. Why? They charged to much too, but not enough to stomach the risk of the same type people J.D. is willing to help. I know that most J.D. Byriders scramble monthly to meet cash demands. I KNOW that they are not making the killing you think. Most struggle. The answer, don't buy it if you can't pay for it. Take responsibility and study the transaction. If it is wrong for you, don't do it. Now, you will have another 10 years of buy here pay here life and I will assure you, your problems with them will be even greater.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//