Jeannie Kerns scammed me too...I wish I would've googled her 1st....she didn't deliver on the credit repair and restoration services I paid her for which now it has been over 18 months and she still has not completed my credit repair and restoration service which she LIED when promising to refund me. STAY COMPLETELY AWAY FROM HER!!! She did not deliver on all of her promises, I can count on my hand how many of her promises that she made me and actually kept and followed through and when she did, she always promised more things and she NEVER did keep her word. Her favorite line was that she has a lot of customers and its impossible for her to respond to each customer. My question then is why do you keep advertising to gain more customers when you cant even take care of the ones you already have? I am still waiting on my credit repair and restoration service to be completed that I paid for and she has been working on for over 18 months and she has offered me a refund that I NEVER RECEIVED EITHER! ALSO NEVER RESPONDED TO THE COMPLAINTS THAT I SUBMITTED TO THE BETTER BUSINESS BUREAU, CONSUMER FINANCIAL PROTECTION BUREAU NOR WAS SHE ABLE TO BE SERVED SMALL CLAIMS COURT PAPERWORK EITHER!
Anonymous
atlanta,#2Consumer Comment
Fri, November 16, 2018
How can someone reach her. Never seems to respond to anyone
Daniel
Barrington,#3Consumer Comment
Thu, November 08, 2018
Scammed by JEANNIE KERNS
Francine
Bellflower,#4Consumer Suggestion
Mon, November 05, 2018
I agree with your complaint and feel this abuse has to end. A petition is being filed which I will be turning over to the proper authorities for a formal investigation: https://www.ipetitions.com/petition/petition-against-jeannie-kerns-affordable
Click on the link and join the petition. Your help and involvement will not only give you a better chance in getting your refund back but also putting an end to her and her company’s deceptive practices. The petition is really quick and easy to fill out. There is strength in numbers so join the petition as soon as possible.
Charles
Alabama,#5Consumer Comment
Thu, January 04, 2018
She scammed us too. She fooled us into sending her money with her fancy website and once we sent her the money everything changed. Nothing was delivered and we were not refunded. This is internet fraud and we are pressing charges against her as well.
Shes a scammer and a FRAUD!
Charles
Alabama,#6Consumer Comment
Thu, January 04, 2018
She scammed us too. She fooled us into sending her money with her fancy website and once we sent her the money everything changed. Nothing was delivered and we were not refunded. This is internet fraud and we are pressing charges against her as well.
Shes a scammer and a FRAUD!
This happens no more
Ambridge,#7Consumer Comment
Sat, October 14, 2017
I have been a client for barely a week now and she has been ON POINT. Great service and she responds to emails/ questions even at late hours when she should be off, but she still makes sure all is well with her clients. My CPN was delivered when expected and my credit repair was started a few days after I submitted payment. Her service has been above par.
What people need to understand is things take time. If your credit is very very bad it may take a few months to get it straight. There may be tradelines that need to be added, so on and so fourth.
And in closing most scammers only accept Bank Deposits and Money Gram/ Western Union.
She accepts:Paypal, Google Wallet and others.
So far everything has been great. I am sorry for those who got taken advantage of or felt like they were taken advantage of. I am very very happy with her service.
asgarcia
Cedar Rapids,#8REBUTTAL Individual responds
Tue, July 18, 2017
Jeannie has been having technical issues with her email provider and therefore her emails were not sending nor was she receiving all of her emails which caused a HUGE MISUNDERSTANDING. I apologize Jeannie for filing this report please disregard the original report as IT IS INCORRECT.
Rcastillo
Joliet,#9Consumer Comment
Tue, July 18, 2017
Jeannie does great work...have been working with her for over 7 years and she is a godsend always professional and gets the job done in a timely manner. WOULD DEFINITELY RECOMMEND A+++++++
asantos
Chicago,#10Consumer Comment
Mon, July 17, 2017
This is COMPLETELY NOT TRUE...I have been working with Jeannie for several years and she does AWESOME work and always completes the job. She is such a great person AND NEVER HAD ANY ISSUES WITH HER EVER!!!
Jeannie
Miami,#11REBUTTAL Owner of company
Sat, July 15, 2017
All because you are pissed I did not answer you back last night after telling you I was out with my family? Seriously. But thanks for writing it - I truly appreciate it - It goes to show everyone that I dont email back for getting in late and I get nothing but s* for it. You could have just waiting until today when you KNOW I would have answered you LIKE I ALWAYS DO.