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  • Report:  #1431666

Complaint Review: Jeff Parrot - The Charles Fort Wayne - Torrap Enterprises Inc of indiana - Fort Wayne Indiana

Reported By:
Dave - Fort Wayne, Indiana, United States
Submitted:
Updated:

Jeff Parrot - The Charles Fort Wayne - Torrap Enterprises Inc of indiana
Fort Wayne, Indiana, United States
Web:
thecharlesfortwayne.com
Tell us has your experience with this business or person been good? What's this?

I wouldn't recommend this place to anyone. When my husband and I booked this venue for our wedding a year in advance, we booked with the previous owner - who was amazing. We had an estimate and everything was going to be great. Once the new owners took over, prices started going up and up. One of the only things they did honor from our estimate was the "deposit" and time we were allowed to have the venue. They changed chefs and bakers. After the new ownership, our cake was going to cost almost $300 more to serve less people. The food is horrible (this has been confirmed from at least 3 other people I've spoken to).

My maid of honor went to a wedding there in April and said that someone was dipping their roast in their cup of water, it was so dry. At the same wedding, they had chicken cordon bleu and no one knew what it was. Nevertheless, I wrote the owners, letting them know our disappointment and said, "If I knew we weren't going to lose all our money, I'd ALMOST say to cancel." Never once did I say to cancel our booking. Immediately, they wrote me back and said they had taken us off their calendar and asked how we wanted to receive our money back, minus our "deposit". They screwed us over, 2 months before our wedding date and ripped us off $750. I'm sure they'll reply and say how it wasn't at all their fault, but believe me, save the headache and look elsewhere!



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