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  • Report:  #1488177

Complaint Review: Jensen Moving and Storage - Jensen Beach FL

Reported By:
Bill T - Port Saint Lucie, FL, United States
Submitted:
Updated:

Jensen Moving and Storage
1265 NE Savannah Rd unit 104 Jensen Beach, 34957 FL, United States
Phone:
772-334-5787
Web:
Www.jensenmovingandstorage.com
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They Should change there name to Jensen Moving and Mold (I do not think there claims of humidity controlled warehouse meet any industry standards. items I stored with Jensen moving and Storage showed humidity damage swollen wood, mold, rust on my appliances, all I seen when I went there was the same little dehumidifiers like bought at Home Depot rated for a few rooms)

I think this all could have been resolved and this review avoided, had they ever apologized and accepted responsibility and repaired the flooring. They chose a different course of action since they clearly do not understand the difference between accidental damage and negligence as defined by the law, so I find myself writing a review because I do not want anybody else to have a similar experience

EJ and Peter the owner should be the posters boys for The definition of a bad moving company.

If you value your belongings I would avoid Jensen Moving & Storage because they treated my belongings like they were taking everything to the dump. If you own a SleepNumber bed or anything similar definitely do not even considered Jensen Moving & Storage.



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Jensen Moving and Storage lost furniture, destroyed furniture damaged brand new Brazilian cherry floors. Constantly drop the F Bomb. Used my driveway as an ashtray. And got caught on doorbell camera after my wife asking them to be careful because of the new flooring just to hear them say F these people a few minutes later on the door bell camera.

Bottom line is the only thing Peter the owner of Jensen Moving and Storage cares about is your money and not your belongings. They will loose items, damaged items and only thing EJ, Peter and William will say is you owe us.

Over charged by $500 more then the contract on the move to storage, seemed to pad the hours to load the truck on the move from storage to my home. Took 2 guys 2.5 to unload the truck  but took 3 guys 3.5hrs to load the truck.

Also seems they advertise as 27 years in business but the current owners have only had it for about 5 years.



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