Complaint Review: Jim the friendly resume writer - Internet

First of all he stated on his site that you don't need to fill out any forms like the other resume sites that he will call you and ask you questions but after you pay the first thing you get is a huge form asking you for job history name and so on i sent him my old resume but that was not good enough after i completed the form he said he still needed more info and that it would cost me 30.00 more here is a copy of our email dialog

Hi again. Thanks for sending me your old resume. However, it is lacking some of the information we will need to write your resume. Also, the current form is competency-based (which is ineffective in getting job interviews).

WHAT I NEED YOU TO DO:

Please click on the link below. That will bring you to a form on my website.

I just tried to call you.  Got recording unavailable--try again later.

So I will explain there are 2 problems with your resume order.

(#1)  You will require a 2 page resume (requires $30 upgrade from previous 1 page order you placed).  Will send separate email with link to do that.

(#2)  Youre going to need to give me more detailed and specific duties and skills for each job. Some people dont want to do that work . . . . they expect me to play psychic and read their minds.

If you are agreeable to both items above, we can proceed. If not, you should resign yourself to paying a much-more-expensive resume service elsewhere to help you. I await your decision.

Jim

My Response

Listen i dont have 30.00 more to give you that's all i had in my budget for resume and i was stretching it and i know your not a psychic because if you where you would have played the lotto and won the 360 million and you wouldn't be doing this anymore but in all seriousness i didnt want to make your job harder thats all i had you saw my resume ty for your understanding.

Jim Responds back with I have cancelled your resume order. Previously, your credit card was only "authorized" for the purchase amount . . . but was not "charged". Today I have voided that "authorization" to release the funds hold on your card. Depending on your bank, the "authorization" will now automatically drop-off your card within 4 to 10 days. Your credit card has not been charged.

Jim

Here is what he wrote on his site:

Jim The Friendly     

Hi!  My name is "Jim The Friendly Resume Writer" and I would like to help you write a high-quality resume.  We will work on writing your resume together over the phone. I run my resume service differently than most other web resume services.  You and I will simply talk on the phone for about 45 minutes--I will ask you questions about your background, goals, experience and so forth--and you can tell me everything you want to include in your resume.   I will do 100% of the writing and formatting of your resume and send it back to you immediately by email as a Microsoft "Word" document attachment.  Then you just print it out.  (Or you can easily forward it by email to anyone you want to receive a copy.)   They will receive your resume the same day.

The result of this approach is that it is totally  stress-free for you.  I don't make you fill out some irritating form (like the other guys).  I am very good with words (God gives us all gifts) . . . and I'll take care of wording your resume so it will "work."  I feel the whole point of a resume is that it should inspire the person who reads it to do just 2 things: (#1) to finish reading your WHOLE resume, and then (#2) to pick up the telephone to call you in for a job interview.  That's what the resume I write with you will do.  And that's why it is such a good idea for us to  work on it together over the phone.

I've been writing resumes for many years.  I write resumes that *work* in the real world.  Not the totally-useless excuses for resumes sold by some of the   other web resume services.  An effective resume has got to be perceived by the person you give it to as:

(a) honest, (b) clear, and (c) easy to understand. Yes, it has to be attractive.  But, more importantly, if the person reading your resume feels you are just trying to impress him with fancy words, he will throw your resume right into the trash.  It will not get read.   I have written thousands of resumes and have collected extensive feedback from my customers--what "works" and what doesn't "work" in a resume that will actually get you a job.