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  • Report:  #133051

Complaint Review: JK Harris Financial Recovery Systems - Charleston South Carolina

Reported By:
- baltimore, Maryland,
Submitted:
Updated:

JK Harris Financial Recovery Systems
4995 Lacrosse Road, Suite 1115 Charleston, 29406 South Carolina, U.S.A.
Phone:
800-757-4872
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I met with Alan Cohen in a back room inside of a small private attorneys office in Woodlawn, MD. I was told that they could help me get out of debt and to help manage my debt. He claimed that they would provide professional financial counseling in the area of debt management.

I had to sign a agreement to pay for a twelve-month financial recovery service program. They withdrew hundreds of dollars from my account monthly and when I called to check on the status of my credit reports and what ever the current status was they weren't available. I left dozens of messages and they never contact me back. When I wanted to stop the service they wouldn't return my calls or they keep blowing me off.

So then I called the receptionist and she told me that my case worker no longer worked with the company and that someone else was handling my file, well I was never contacted by this new person, so I finally got to talk to the receptionist about cancelling my service and I had to write an email and they said that I couldn't get all my money back.

I am very upset about what this company stands for, they are very misleading and they are simply liars. I want to see them out of business and I want everyone to know about this sorry excuse for a company!!!

Danielle

baltimore, Maryland
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

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...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

Click here to see Rip-off Reports filed where consumers say thank you Rip-off Report & badbusinessbureau.com, that we saved them money. Not included are the thousands of thank you e-mails we get every week.


1 Updates & Rebuttals

J.

North Charleston,
South Carolina,
U.S.A.
Consumer Affairs We admit that we are not perfect

#2UPDATE Employee

Tue, March 22, 2005

JK Harris and Compay has grown into the nation's largest and most successful tax resolution company in the nation since its creation in 1997. We work hard to advocate for our clients! Over the years, JK Harris and Company has retained over 130,000 clients. From time to time, we have customers who are not satisfied with the services that we provide. We admit that we are not perfect, but JK Harris strives everyday to improve our systems and procedures to increase our level of customer satisfaction. Your issues are important to us! Please allow us the opportunity to assist you. JK Harris has a Review and Oversight Department made up of a small group of experienced individuals who have knowledge of tax resolution, debt negotiation and JK Harris policies and procedures, who will review your complaint, address your concerns via appropriate channels and facilitate the resolution of your concerns as quickly as possible. We ask that you contact the Review and Oversight Department at [email protected], or you can fax your information, toll free, 1-877-504-1732.

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