John
Colorado Springs,#2Consumer Suggestion
Fri, December 01, 2006
Sorry for your son's bad experience. I hope it works out for your family. JRPs are all individually owned and operated franchises. Did you know that? Have you contacted the corporate office in Beverly Hills? As with any franchise, you get some bad with the good. However, JRP is an 80 year old company with great people! I know the owner's in Miami and they are good people! I don't know why they haven't resolved your situation amicably, but don't give up! If you have solid paperwork and go through the main office I am sure they will be able to help you. Tell your son not to give up!