- Report: #746064
Complaint Review: J's Auto Cypress Texas - Cypress Texas
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Author Confirmed
Why?
J's Auto Cypress Texas
11360 Grant Road Cypress, 77429 Texas, United States of America
Phone:
(281) 469-0411
Web:
www.jsautorepairservice.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
J's Auto Cypress Texas Houston Texas Juan's Automotive, J's Auto Repair Services LIAR, SCUMBAG, THIEF, CHEATS, CHEAP, CON ARTIST Cypress, Texas
HAD MY TRUCK SERVICED THERE FOR OVER A MONTH, 6 MONTHS LATER CAME BACK TO HIM WITH THE SAME PROBLEMS AS BEFORE FOR HIM TO FIX. CHARGED ME $1200 AND FIXED THINGS ON MY VEHICLE THAT I DID NOT EVEN NEED TO BE SERVICED. SO I WENT ELSEWHERE TO HAVE MY TRUCK FIXED WITHIN A DAY, FOR A BETTER QUALITY, CUSTOMER SERVICE, AND PRICE.
HE ALSO HAD PARTS PUT IN MY TRUCK THAT CAME FROM "MEXICO" TREATED ME LIKE I HAD SOMETHING TO DO WITH IT!?VERY UNPROFESSIONAL SERVICE, NEVER GOT BACK TO ME WITH THE STATUS OF MY TRUCK, EVER! UNLESS IT WAS ABOUT PRICING. TREATED ME UNFAIRLY WITH THE PRICING AND FOR THE REFUND I ASKED FOR AND THE "WORK" I HAD HIM DO. IVE NEVER BEEN TREATED LIKE THIS BY ANYONE. NEVER GO TO J'S AUTO REPAIR! SCUMBAGS!!
HE ALSO HAD PARTS PUT IN MY TRUCK THAT CAME FROM "MEXICO" TREATED ME LIKE I HAD SOMETHING TO DO WITH IT!?VERY UNPROFESSIONAL SERVICE, NEVER GOT BACK TO ME WITH THE STATUS OF MY TRUCK, EVER! UNLESS IT WAS ABOUT PRICING. TREATED ME UNFAIRLY WITH THE PRICING AND FOR THE REFUND I ASKED FOR AND THE "WORK" I HAD HIM DO. IVE NEVER BEEN TREATED LIKE THIS BY ANYONE. NEVER GO TO J'S AUTO REPAIR! SCUMBAGS!!
1 Updates & Rebuttals
Js Auto
Cypress,Texas,
United States of America
Flywheel scam by Alex
#2REBUTTAL Owner of company
Wed, July 20, 2011
Customer came in requesting that we change the motor on his truck. Upon inspection, we found a broken flywheel, which saved him over $4,000 in repairs. We replaced the flywheel for no more than $600, and told him that the same problem could occur due to the high performance enhancements that were done to his vehicle by the previous owner of the vehicle.
When customer called and told me that the flywheel was broken again, we told him to bring the vehicle in an we would give him 100% warranty on parts and labor. It is not our practice to refuse warranty work. We also informed him that we would need to repair whatever was causing the flywheel to break, or else the problem would continue to occur. A week later, he brought us a receipt from another repair shop for $1,200 to replace the flywheel and asking to be reimbursed that money.
He never gave us the opportunity to fix the problem. We told him that the warranty was good for repair work done at our location. So we contacted that repair shop that did this work to ask what the problem had been, and we were told by that shop owner that he never worked on the vehicle. We showed him the receipt, and he said that the receipt was fake and that this customer was scamming us.
J's Auto Repair has a reputation for being an honest auto repair facility. It is unfortunate when one individual takes it upon himself to try and tarnish what we have worked so hard to accomplish.
