Was looking for the system requirements for the Windows 10 program. Was directed to the Just Answer website. Checked it out. Agreed to pay a $5.00 fee the talk with a indiviual. After paying the $5.00. The next screen that came up. Showed three more price choices to continue. Was not talking with a individual. Looked at the information. Did not agree to pay any of the 3 prices. Exited the screen. They still charged me the $32.00 fee. Tried contacting them. Got not response. No refund. Continuing to recieve e-mails that I never asked for from them.