JACarsExpert
United States of America#2Consumer Comment
Sat, November 28, 2009
You pay when you click Accept. Obviously you asked a question which you did not click accept on, so you ripped off the expert who helped you. Then you tried to ask another question.
If you want your money back, log into your account and go to justanswer.com/refund.aspx
If you READ the 'how it Works' on the site.. which you should have done as a 'responsible customer' you would know this, and would not be here bitching and moaning about being a stingy ripoff of a customer, when someone is only trying to help you..
So who is ripping who off?
I mean.. you can go ask one of those free sites, but you will most likely have some 9 year old kid answering you.
B.p.pacatte
Douglasville,#3Consumer Comment
Sun, January 11, 2009
On 1/11/09 I used Justanswer.com for the first time. I am currently unemployed and on food stamps. First time in 57 years. Considering the question concerned a health issue regarding one of my pets I actually felt embarrassed offering to pay only the lowest amount ($9.00) for a response. I received a response within five minutes. The response was inline with my suspicions. I will continue to use "Justanswer.com" when necessary. Once I get back on my feet I will always offer to pay the maximun amount and donate additionally as is asked on the page where they make their request. The "Value" of their prompt response was far greater than the cost of just rushing my pet to the vet. It has been only an hour or so since I contacted Justanswer and I have followed their suggestions. I don't know if my pet will make it but I do know I received some very useful information which may have saved his life. While I cannot address the double billing: simply ask yoourself if the additional charge was worth it. I honestly do suspect they will resolve the issue in your favor if you sincerely feel you have been slighted. Respectfully submitted, Brian in Georgia.