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  • Report:  #622403

Complaint Review: Kaplan University - ORLANDO Florida

Reported By:
single - orlando, Florida, United States of America
Submitted:
Updated:

Kaplan University
12650 Ingenuity Drive ORLANDO, 32837 Florida, United States of America
Phone:
(407) 208-3500
Web:
WWW.KAPLANUNIVERSITY.EDU
Tell us has your experience with this business or person been good? What's this?
Kaplan university Orlando treats their employees horribly. I am a former employee who was FIRED after only a week and a half. It was told to me that I was fired because I didnt want to learn in their training. Well the problem is that I have a learning disability and when the trainer and management discovered this mistake they made I was was sent home. They were aware that I had a possible lawsuit because they violated my rights. They asked for documentation of my disability and I provided it. I was lied to and told that I was going to be placed back in the next training.  Well weeks and weeks went by and I was told I have medical insurance and that I needed to go to a doctor to prove I had a learning disability? I went to dr after dr who advised me that they couldnt help me because they dont handle mental disabilities. I spoke to Javier Demarco in human resources and he refused to return my call for weeks. I explained to him that i was trying to comply with  the companies wishes but what my situation was. I was broke and I couldn't afford to go to anymore dr's and I was asking for help. His human resources department confirmed that I had medical insurance so I could go to a dr. at a discounted price and I still have the email address to prove it with the name of the H.R. rep who confirmed this. Well almost 4 months went by and I was still trying to comply with Kaplan and do what they asked for so I could have my job back. Well the stress of the whole situation and mental anguish caused me to go to the hospital where I ended up with high blood pressure (which is a condition I didnt have previously) Now I am on meds for the rest of my life and Kaplan NEVER! advised me that they had fired me in the meantime. They terminated my medical benefits even though they emailed me that I had medical benefits through their company to avoid paying for my hospital stay. I ended up with almost a 20,000 dollar bill and I never got an apology. I am really wanting to sue this company and I need help finding an attorney. DO NOT WORK FOR KAPLAN!! They are liars and the training for the financial aid department was a week and a half and then they push you out and think you should be able to do quality work. If you dont pass your tests you get fired.. If you dont pass your final test YOU GET FIRED.. no matter how smart you are or what college degree you may have they insult you with their insensitive rules. If you are an attorney out there or media please contact me I would love to talk to you or anyone else who wants to be part of this lawsuit. 


3 Updates & Rebuttals

Primalclaws1974

grinnell,
Iowa,
U.S.A.
Some common sense would have gone far

#2General Comment

Wed, July 28, 2010

Although you cannot legally be refused a job based on a disability, soem common sense on your part would have probably deterred you from working for a university when you have a mental disability.

You stressed for months and months tying to get back in a place that they don't want you in, and that you may not be mentally suited to handle to begin with? Why didn't you go get another job in all those months you were "stressing"?

This almost seems like an ambulance-chasing situation. Did you WANT to be fired so that you could sue them? There's no other reason to stay unemployeed all those months.

You really give no proof that this is what really happened. It's your word against their's.


single

orlando,
Florida,
United States of America
I am the author of this report

#3Author of original report

Thu, July 15, 2010

Kaplan was supplied with the documentation to prove my disability but they wanted more. I consulted with the labor board who confirmed that as long as I showed my documents to Kaplan to prove what I was saying about my disability then there was no need for any further documentation. So Kaplan is in the wrong and yes  they terminated my insurance without terminating me as an employee. I was still employed while all of this was going on and was never told I was terminated. My disability though mental DOES NOT PROVE that I am unable to do the job. I only asked for more classroom time and untimed tests just like I had in college. Might I add I have a 2 college degrees! So I can definitely work in financial aid. Also AND I QUOTE " I currently work at another school right now in financial aid doing the same exact job!"



 So I was unfairly treated and terminated for no real reason that I can see is valid. I received no telephone call no letter or anything from Kaplan showing that I no longer had a job. I was told by their management and human resources I still had a job. The stress of not having money and being able to pay bills for over almost 7 months. Imagine what it is like?? i Tried to comply with no money and no help from Kaplan. All I know is I am going to sue the hell out of them. 


Jeanski

Buffalo,
New York,
USA
more details needed

#4Consumer Comment

Wed, July 14, 2010

You didn't specify the nature of your disability, and it could make a big difference.

The law requires an employer to provide reasonable accommodation to an employee or job applicant with a disability, unless doing so would cause significant difficulty or expense for the employer ("undue hardship").

Financial Aid has so many federal and state rules and regulations, that someone with a learning disability would probably not be well-suited for the job. It requires a reasonable reading level, excellent math skills, and an ability to process information at a reasonable rate. Since you said your disability was a "learning" one, you are probably working at a disadvantage in one of those three areas. However, you then stated the doctors couldn't help you because you have a "mental disability".  If you already had documentation of your disability, what was Kaplan asking for?

Although having a disability makes it harder (in some cases) to get a job, I don't see that Kaplan did anything wrong in terminating your employment.  However, telling you that your health insurance was valid when it wasn't sure was wrong. I would suggest you send copies of the email from HR to the insurance company and tell THEM to pay the doctor bill.

Although, I have to wonder why you would be hospitalized for stress and high blood pressure....

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