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  • Report:  #1028528

Complaint Review: Karisma Talent Group - Toronto Ontario

Reported By:
SB1408 - London, Ontario, United States of America
Submitted:
Updated:

Karisma Talent Group
Toronto, Ontario, United States of America
Phone:
Web:
www.karismatalentgroup.com
Tell us has your experience with this business or person been good? What's this?
Unfortunately, I was almost fooled into buying into their .. shall we say .. "product"

I attended their audition, and unbeknownst to their secretary, my boyfriend was in the lobby, listening to every word she was saying. Every single person who had auditioned was told that they will most likely get a call, which I could only assume is reserved for the people who "made it through".. too bad everyone does. When I attended the audition, we were told we would have to pay a $60 upload fee to upload our portfolio to some website (which I was fine with).. and then we were told that we MAY have to pay $600 for head shots to be done by a specific photographer (who has had many "companies" that have been convicted of fraud). I received a call by Jackie, their talent scout you could say, telling me that I had been chosen to join their roster. She then proceeded to tell me that I had to pay the amount of $508.50 plus another $80 for their stylist. My credit card did not have that high of a limit, so she said she would pay it in full, take $208.50 off of my credit card and then accept the other $300 in cash on the day of my photo shoot. Not truly thinking about it because I was so excited and bombarded with information, I accepted and gave my credit card number.. only to realize after hanging up the phone that they were a scam company. That resulted in me calling back and asking her not to charge my credit card, as I wanted to think it over. Then I was told that it could not and would not be refunded because it had already gone through. I called my bank right after I had hung up, and found out that it had not been processed. Following the advice of the agent on the phone, I had emailed Jackie, as well as the film company stating my consumer rights as per the 10-day cooling off period, and then received an interesting phone call. Their secretary called me up, told me that they were laughing at my email and how silly it was, and was told that they hadn't put the payment through yet and that they could refund it. First of all, they can't refund it if they haven't processed it yet. Second of all, that means that Jackie lied to me initially. The secretary was extremely unprofessional and had an attitude, and when I called Charmaine out on it, I was told that I was the one with the attitude. I then, hung up the phone. Even if they are in fact a "legitimate" company, I strongly suggest that no one, and I mean, NO ONE, attempt to do business through them, especially seeing as how they handle a particularly serious situation. I almost hope that they charge my credit card anyways, so then they will get the prosecution they deserve.


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