- Report: #990835
Complaint Review: Kaz Incorporated - Southboro Massachusetts
Reported By:
Brody -
Topanga, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Kaz Incorporated
250 Turnpike Road, Southboro, MA 01772 Southboro, 01772 Massachusetts, United States of America
Phone:
800-477-0457
Web:
www.kaz.com
Categories:
Business Rating:
(0)
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Kaz Incorporated The worst customer service, extremely limited defective product support Southboro, Massachusetts
Ever since PUR was purchased by Kaz, actual customer service
has been replaced by a series of broken promises and general lack of product support.
7 different phone calls to various representaives throughout the montn of December 2012 led to series of promises that were never kept and scolding me that they were doing me a favor.
They used to replace broken faucet filters as courytesy understanding that the real profit is in my continuing to buy the filters,
But now I must prove to them, at my expense that the product is defective. After shipping it to them, I
waited for three different shopments that never came. It did finally arrive, but PUR is not the
same company anymore.
