Complaint Review: Keisha Ruff - Kress Texas

From your incredibly self-centered response I got the following : Your grammar and spelling are not up to par (not good for a website designer). You will curse if you're angry. You are disorganized. You are sloppy. You do not keep regular business hours. Enjoying your children takes priority over your business.

Are you serious? Who would put their onlinelivlihood in the hands of someone who presents themselves this way?

Your post only lends credence to the OP's complaint.

.your grossly verbose, unilaterally narcissistic diatribe is the poorest comeback yet on ROR. Quote: I don't want to argue with this gentleman's allegations, so as my attorneys suggest.. Thats good advice. You apparently are complying with their suggestion. One seldom reads such a lengthy dialogue leading nowhere.

Your self expressed profile is really boring nonsense and certainly IS compliant with your lawyers advice.

is only available at this website!

*Just type in 502469 and it appears as 'Consumer Comment #49' at Ripoff Report #502469.

Thank You

HAPPY NEW YEAR!

It was Marilyn Monroe who said: "I'm selfish, impatient and a little insecure. I make mistakes, I am out of control and at times hard to handle. But if you can't handle me at my worst, then you sure as hell don't deserve me at my best."

I am not a classy woman. I wear jeans and sweatshirt, and my hair is generally pulled into a messy ponytail. Makeup is reserved for public, if even then. I do not live in a mansion on a hill, but my house is cozy and is home to my family. I am a small town country girl, who is simply trying to use my talents to make a better life for my children. I am no different than any of you. I am easy to talk to, fun to be around, and my real friends are friends for life. I am open minded, and unfortunately for some, I can be very opinionated. Sometimes I don't use correct grammar, and I misspell words. I say ain't, ya'll, wanna and dunno. I curse when I'm angry. Sometimes I am running late. Maybe I'm not as organized as I should be. I have little pictures and other artwork from my children strewn all over my desk. Sometimes I can't even see my desk. I work from my home office, where I am free to be with my children, to watch them grow, and learn. Sometimes this means I cannot get to the telephone in time to catch your call. Sometimes I am not at home or working at all. Sometimes I am enjoying my children, husband and our country lifestyle. I'm sorry I missed your call, please call back. I will not apologize for being REAL.

As you grow, as you evolve as a person and business owner, as you build a new life based on who you are and what you love, there will be people in your life who simply do not understand. Maybe they don't understand you personally, maybe they don't understand your business practices. If at any time you or your business becomes remotely close to successful, there will be people who's main intention in life is to break you down. Sometimes this comes in the form of a phone call, or public meeting, for others it rears it's head in the form of an online comment on a scam type website.

The form in which criticism comes to light is irrelevant. Without criticism we are left to fend for ourselves. Without criticism, we cannot understand where we may have gone wrong in our practices. As business owners, we all know that not every person you do business with will be absolutely thrilled with your work or product. We have all had dealings with unhappy clients or customers in our professional life in one way or another. However, for criticism to work, it must be constructive. If the basis of a disgruntled client's commentary has no factual merit, it will only serve to make the writer look petty in regards to the person or business they wish to bring down.

I will not give the usual We value our clients and will do everything we can to make the client happy speech. This should be a given, as every business should strive for 100% customer satisfaction. Realistically though, 100% is very hard to uphold, especially when you have numerous transactions taking place. Therefore, I suppose I can settle for 99% customer satisfaction, since I obviously do have at least one person who will not be happy with me or my company no matter what I have done to rectify the situation. I don't want to argue with this gentleman's allegations, so as my attorneys suggest, I must go to court to get what I am contractually owed.

If you have any questions, comments or concerns, I urge you to call or email me. My real phone number and email address are prominently listed on my website but I have included my contact info below as well. I think you will find that Nirvelli Designs is falling victim to some not-so-constructive criticism.

Keisha Ruff

Nirvelli Designs

www.nirvellidesigns.com

[email protected]

806-684-2270