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  • Report:  #1041138

Complaint Review: Keith Spicer UK - New Jersey New Jersey

Reported By:
L.Carter - , New Jersey,
Submitted:
Updated:

Keith Spicer UK
New Jersey, 48567 New Jersey, United States of America
Phone:
Web:
www.keith-spicer-uk.com
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Don't buy Dorset Old England Tea

Spicer shame on you. Stop cheating people. Otherwise you will be in big problem one day. I found small stones in your tea product. Its better you shut down your company instead of selling the adulterated products. You people are so selfish. For money you are playing with the life of people.

Hey! everyone please do not buy the Keith's Tea Product at any cost. They are selling the worst Tea products. 


2 Updates & Rebuttals

KeithSpicerCustomerService

Keith Spicer Excellent Quality

#2UPDATE Employee

Mon, April 08, 2013

Firstly we are very sorry to hear that you are unhappy, at Keith Spicer we do take all complaints very
seriously. We have not received any complaints directly into our business of this nature.

In order to ensure that we supply products which match our customers high expectations we have a wide range of quality control measures in place. The systems we have allow us to trace any specific complaint back and review using the batch code printed with the Best Before Date. We also regularly test for pesticides in our teas to ensure that they comply with worldwide regulations.

We would be happy to discuss any specific complaints that you have. We would especially be interested following these complaints with you based in your web posted statement.

Please contact us directly and if available quote the batch code of the products you have experienced problems with, if you can provide information on where the products were purchased this would help us greatly to investigate your complaints fully.

Customer service department
[email protected]


KeithSpicerCustomerService

Keith Spicer Excellent Quality

#3UPDATE Employee

Mon, April 08, 2013

Firstly we are very sorry to hear that you are unhappy, at Keith Spicer we do take all complaints very seriously. We have not received any complaints directly into our business of this nature.

In order to ensure that we supply products which match our customers high expectations we have a wide range of quality control measures in place. The systems we have allow us to trace any specific complaint back and review using the batch code printed with the Best Before Date. We also regularly test for pesticides in our teas to ensure that they comply with worldwide regulations.

We would be happy to discuss any specific complaints that you have. We would especially be interested following these complaints with you based in your web posted statement.

Please contact us directly and if available quote the batch code of the products you have experienced problems with, if you can provide information on where the products were purchased this would help us greatly to investigate your complaints fully.

Customer service department
[email protected]

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