- Report: #1023022
Complaint Review: Keith Spicer - Winconsin Wisconsin
Reported By:
elinabentley -
, Wisconsin, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Keith Spicer
Wimborne UK Winconsin, Wisconsin, United States of America
Phone:
Web:
http://www.keith-spicer.co.uk
Categories:
Business Rating:
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Keith Spicers tea They betrayed have us and I have stopped using Keith Spicers tea for good. It tastes like dishwater and so many times I have found metal products in loose tea. Winconsin, Wisconsin
Ban the lot from the country. They betrayed have us and I have stopped using Keith Spicers tea for good. It tastes like dishwater and so many times I have found metal products in loose tea. Now I have moved on to greater tastes and thank god for that. Its so refreshing and relieving! It will never come to my table again.
3 Updates & Rebuttals
KeithSpicerCustomerService
Keith Spicer Excellent Quality
#2UPDATE Employee
Mon, April 08, 2013
If you are able to provide a batch code for the product and the location of purchase, which you are unhappy about we can investigate your complaint fully.
Please contact us on
[email protected]
L.Carter
Don't buy Dorset Old England Tea
#3REBUTTAL Individual responds
Sat, April 06, 2013
Spicer shame on you. Stop cheating people. Otherwise you will be in big problem one day.
Hey! everyone please do not buy the Keith's Tea Product at any cost. They are selling the worst Tea products.
KeithSpicerCustomerService
Keith Spicer Customer Service
#4UPDATE Employee
Wed, March 20, 2013
Firstly we are very sorry to
hear that you are unhappy, at Keith Spicer we do take all complaints very
seriously. We have not received any complaints directly into our business of
this nature.
In order to ensure that we
supply products which match our customers high expectations we have a wide
range of quality control measures in place. The systems we have allow us to
trace any specific complaint back and review using the batch code printed
with the Best Before Date. We also regularly test for pesticides in our teas to
ensure that they comply with worldwide regulations.
We would be happy to discuss
any specific complaints that you have. We would especially be interested
following these complaints with you as we do not currently sell the products
you have outlined in your web posted statement.
Please contact us directly
and if available quote the batch code of the products you have experienced
problems with, if you can provide information on where the products were
purchased this would help us greatly to investigate your complaints fully.
Customer service department
[email protected]
