M
Danvers,#2UPDATE EX-employee responds
Sun, October 21, 2007
I AM A FORMER EMPLOYEE OF ITV BOTH A SALES REP, AND A CUSTOMER SERVICE REP. I GOT FIRED BECAUSE I REFUSED TO COMPLY ANYMORE AND GIVE CUSTOMERS FALSE INFORMATION ON REFUNDS. WE WERE OVER WHELMED WITH 1,000'S OF CALLS EVERYDAY FROM CUSTOMERS LIKE YOURSELF THAT WANTED REFUND FOR CHARGES ON THERE BANK ACCOUNTS/CREDIT CARDS. WE WERE TOLD TO BASICALLY SAY THAT THERE REFUNDS WOULD TAKE 2-3 WEEKS TO SHOW ON STATEMENTS, BUT THAT YOU WOULD RECIEVE THEM FORM SURE. HOWEVER THAT WAS NOT THE CASE. WHEN KEVIN TRUDEAU CAME TO ITV/ DIRECT MARKETING, WE ASSUMED ALL OF HIS PREVIOUS CUSTOMERS FROM SHOP AMERICA AND THE SOFTWARE THAT WE RECIEVED FOR THE COMPUTER SYSTEMS CHARGED ALL HIS PREVIOUS CUSTOMERS THAT HAD CANCELLED YEARS PRIOR AND CHARGED THEM AGAIN, SOME UP TO 1500.00 DOLLARS. WHAT YOU NEED TO DO IS THIS, ATTEMPT TO CALL CS AT LEAST ONCE SO THAT THERE IS A RECORD IN THEIR SYSTEMS OF YOU CALLING AND ON WHAT DATE AND TIME, THEN CALL YOUR BANKS AND CREDIT CARD COMPANYS AND PUT THE CHARGES INTO DISPUTE. ITV/DIRECT MARKETING , WILL THEN BE REQUIRED TO SERVE TO YOUR BANKS/CC's A RECORDED PHONE CALL IN WHICH YOU AGREED TO BEING CHARGED. HOPE THIS HELPS!! M. DANVERS, MA
Suckernomore
New York,#3Author of original report
Sun, October 14, 2007
****COMPANY IS IN MANY PLACES BUT THIS IS THE MAIN OFFICE AND ALL INVOLVED AND ALL DETAILED CONTACTS. PLEASE CONTACT US ATTORNEY FOR MASSACHUSETTS AND FTC.GOV. THEY WANT YOUR COMPLAINTS TOO****