- Report: #1297617
Complaint Review: Kingplay Corporation - Wilmington Delaware
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Author Not Confirmed
Why?
Kingplay Corporation
#56 Wilmington, 19809 Delaware, USA
Phone:
3023194668
Web:
www.funmatrix.net
Categories:
Business Rating:
(0)
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Kingplay Corporation Funmatrix.net FALSE INFO ABOUT COST OF SERVICE PROVIDED Wilmington Delaware
When you find this website, it offers to let you view TV shows for free. After you sign up, it asks you to provide your credit card information "so we can verify you live in the USA." After giving them that info, it asks if it can charge you $1 that it will donate to a charity. Your only option is to say yes. Sounds okay; its a free service and they're actually donating to a charity!
Once you say yes, it takes you to a page that finally says the FREE part is only a 7 day free trial, after which they bill you $19.95 a month! If you want to cancel, you have to pay another $1. If you call, you won't get a live person until you agree to pay it. If you go to their website, they make it clear that although they offer a free way to cancel (I couldn't get it to work, though), if you pay the $1 it will ensure your cancellation request goes to the top of the pile (yeah...right...). It seems obvious at this point that if you don't pay the $1, your cancellation won't go through until they've charged you for at least 1 month.
They further the fraud by only giving you links to other locations where the shows are actually located; its a list of several links for each show. Each one I tried, didn't work. I'm sure they don't take any responsibility for that, since the shows are not actually on their website.
I have disputed the charges with my credit card company. I had hoped to avoid that cancellation fee, but the card company recomended that I pay it and cancel the account, as additional charges that came in would have to be separately disputed and they might not grant the dispute in my favor. So this company has now gotten at least $1, possibly $21.95 total from me for providing absolutely nothing. If that's not a rip-off, I don't know what is.
After going through all this, I finally checked the website's reputation on the internet, where I found that many, many, many people have filed reviews on various websites with the same complaints I have. No surprise there.
I have also filed complaints with the Better Business Bureau and the FTC, as well as disputing the first two charges with the credit card company. Its looking like, at best, I will still have to pay them $1. I think they make most of their money off these $1 charges.
