- Report: #361643
Complaint Review: Leaders Merchant Services Company - Walnut Creek California
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Author Confirmed
Why?
Leaders Merchant Services Company
LEADERS Is A Registered ISO/MSP Of,Wells Fargo Bank, N.A., Walnut Creek, California, U.S.A.
Phone:
877-538-3377
Web:
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Leaders Merchant Services Company RIPOFF CANCELLATION FEES ,VERY TRICKY POLICY FOR A RIPOFF. Walnut Creek California
I called in to ask about terminating my gift card program. They said i have to fill in the form and fax it.
I did fax teh form but with Huge NOTE i said "PLEASE CALL IF ANY FEES ASSOSIATED WITH IT" before cancelling.
Apparently they did not call but they did cancel the account and charged $125 cancellation fee. So i called back and i asked why did'nt they call before cancelling. The gift card cust service told me that they did call But my phone is "out of service". At this point i knew they just wanted to RIPOFF.
My cell phone on file is always working and never out of service. I did not get any call. But anyways they said if i cancelled it a month later there would not be any fees. So i asked them to consider my request and reinstate the service so i can cancel the service later after a month. So i can get my fees back.
GUESS WHAT, If they reinstate it they said my contract would be renewed to 2 years. So i cannot reintsate or i can either get my cancellation fee back.
FOR NO MISTAKE OF MINE, They just found a way to RIPOFF $125. I STRONGLY RECOMMEND BUSINESSES TO STAY AWAY FROM THESE GUYS.
You wanna know why JUST READ THEIR TRICKY CANCELLATION POLICY AND CONTRACT IN small letters.
CHRIS
webster, New York
U.S.A.
I did fax teh form but with Huge NOTE i said "PLEASE CALL IF ANY FEES ASSOSIATED WITH IT" before cancelling.
Apparently they did not call but they did cancel the account and charged $125 cancellation fee. So i called back and i asked why did'nt they call before cancelling. The gift card cust service told me that they did call But my phone is "out of service". At this point i knew they just wanted to RIPOFF.
My cell phone on file is always working and never out of service. I did not get any call. But anyways they said if i cancelled it a month later there would not be any fees. So i asked them to consider my request and reinstate the service so i can cancel the service later after a month. So i can get my fees back.
GUESS WHAT, If they reinstate it they said my contract would be renewed to 2 years. So i cannot reintsate or i can either get my cancellation fee back.
FOR NO MISTAKE OF MINE, They just found a way to RIPOFF $125. I STRONGLY RECOMMEND BUSINESSES TO STAY AWAY FROM THESE GUYS.
You wanna know why JUST READ THEIR TRICKY CANCELLATION POLICY AND CONTRACT IN small letters.
CHRIS
webster, New York
U.S.A.
